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Excellent 8.2
Based on 4022 reviews

Agoda Verified Reviews

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Excellent



based on 4022 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.1
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Staff Performance 8.5
  • Value for Money 8.2
  • Food/Dining 7.1

9.3 Glenn M.
Australia
April 26, 2015
Good location
Big room , staff , location
Good hotel

6 Raymond L.
Hong Kong
April 25, 2015
It's fine, but not outstanding
location
The hotel is fine overall, but may not worth the 8.2 average rating. The location is fine, but not very outstanding. It takes 8-10 minutes or so to walk to the Nana sky train station. If it's a hot sunny day (usually in Bangkok), that's not a easy walk. You need to walk along a not so good construction site, and there's not any roof-top; you can imagine how difficult this 8-10 minutes. Some staff are nice, but some are very poor in attitude. I guess staff training or supervision is not appropriate. The room is fine with cooking facilities, but the blanket and pillow is a bit dirty. It may not be up to 4 star standard. In terms of the price and the quality of room and staff service, it's fine, but not an outstanding selection. So, the 8.2 average rating cannot reflect the real situation. I'll personally give a rating of 7.8 or so.

10 Patrick M.
United States
April 21, 2015
Always excellent
Location,service,staff
Every time I go to Bangkok I stay here and I am always 100% happy. I highly recommend this hotel

7.7 CHEN-TA L.
Taiwan
April 20, 2015
Great
Room is good

10 Aske T.
Denmark
April 19, 2015
perfect
the room the view the staff
Awesome

7.3 Chanty L.
Netherlands
April 18, 2015
Verry good
Perfekt
Good

8 Sally D.
United Kingdom
April 17, 2015
Lovely clean hotel
location. rooms. breakfast
Stayed here for 2 nights. Quick check in. A dep was required and we gave them 1000 baht. This was returned to us on check out. Staff were friendly and helpful. Wanted a taxi and the guy ran off down the street to get us one. The rooms are spacious with mini kitchen and the bed was soooo comfortable whereas a lot of hotels in Thailand the beds are quite hard. Breakfast was lovely with a good range for all. Good location for bars and restaurants and transport. Nice swimming pool. Will stay here again next time I'm in Bangkok

8.3 Terence F.
United Kingdom
April 17, 2015
Excellant but some problems.
Location, staff, cleanliness
I booked 3 nights at the hotel, but unfortunatly some thing were annoying. First, I arrived in Bkk at 8.00am and by the time I got to the hotel it was 10.00am. I was told my room wasn't ready, and I was forced to walk the streets until 12.00 until my room was ready. Something i've not experianced in Bkk before. With people travelling from all over the world at odd hours this needs to be addressed. Second, i was expecting a room with a view, at least of some of Bkk. Instead I found myself looking at a brick wall.Not good. Third, the most annoying, the wi-fi connection was non existant. I must say, this is not uncommon in Bkk, but please, for a 4 star hotel, in this day and age, the management need to address this issue. Having got rid of the negatives, let me say, the location of the hotel is brilliant. Close to the nightlife, but you wouldn't know when in the hotel as it's in a quiet soi and close to the skytrain, 5 minute walk or you can take the complimentary tuk-tuk which runs every 30 minutes. The staff were brilliant. Nothing too much trouble and, with what I thought, a genuine smile. Guest friendly too with no embaressment if that is your want. I would have no hesitation in recommening this hotel to solo, couples and families. Just sort the wi-fi out, lol.

9.3 IAN H.
Australia
April 17, 2015
BIG ROOM
LOCATION ROOM SIZE STAFF
Very Nice as Always

8.7 Daniel O.
United Kingdom
April 14, 2015
Comfortable Hotel in a great location
Location, Size of rooms, Staff