arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.2
Based on 4066 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4066 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.1
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 8.2
  • Food/Dining 7.1

JunYu G.
Brunei Darussalam
May 22, 2015
Housekeeping is almost non existence.
Location and the availability of washing machine
very disappointing, too over rated. House keeping service is appalling, towels are not replaced. When request made had to follow up again and again and still towels were not delivered. Staff sweeping the floor while guests were having breakfast. When asked to stop the staff only stopped for 5-10 minutes and then continued to sweep. The smell of cooking from one room penetrates into the next room. There appear to be different factions of staff, not cooperating with each other.

DANDAN L.
China
May 21, 2015
Very nice hotel
Cleanness, quiet, kitchen
Very comfortable and pleasant stay. Loved the washing machine and kitchen as they were much needed during my short stay. Bed was a bit hard but still comfortable, super comfy pillows! Food was not so good, I would prefer to eat out. Didn't get time to check out the pool. Bed smells nice but sheet had some staims on it. Good location. My only complain is that when I left, the hotel called their own taxi for me and the driver was not willing to use meter but wanted to charge me more than twice of what is actually needed. I was very upset about that because it took away the trust for the hotel. What a shame! The taxies outside all wanted to charge more than what I knew was fair so I had to walk to the Main Street to get a red taxi who was willing to use the meter. Hope the hotel would deal with this because it's so not worth it to lose reputation over taxi. Other than that, I was very happy with the stay. Room was very quiet, very good sound proof. Some Wnglish channels but not clear visuals at all. Oh shower was weak.

Stephen F.
United Kingdom
May 21, 2015
perfect location
clean,great location,very friendly staff
perfect.

John E.
New Zealand
May 20, 2015
very convenient & comfortable
location, economical, great mango smoothie
very pleasant

Mark L.
United Kingdom
May 19, 2015
Great hotel
Location, comfort, pool
Excellent

VOLKAN S.
Turkey
May 17, 2015
Excellent
Location, Service, Cleanliess
excellent...

Michal C.
Poland
May 16, 2015
Recomended place to say!
Good food, clean room and best location
Always stay at this hotel when i go to Bangkok. The room is clesn and the food is delicious. This place is recomended

Michal C.
Poland
May 16, 2015
Excellent hotel
good location, good food, clean room
Always stay at this hotel when i go to Bangkok. The room is clesn and the food is delicious. This place is recomended.

keith B.
United Kingdom
May 14, 2015
Great place right in the middle of everything
Location
Brilliantl

Graeme R.
United Kingdom
May 14, 2015
Excellent Hotel!
Clean, good size room and comfortable beds.
This hotel ticks all the boxes for me; decent size room, comfy bed, powerful shower, large bathroom, good wi-fi signal, plenty of English channels on tv, good breakfast, helpful and friendly staff, quiet location but central to everything, 5 minutes walk to Nana BTS station and a convenience store opposite. Fresh fruit was in our room when we arrived and there is coffee and tea available. I will stay here again when I'm in Bangkok.