arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.2
Based on 4063 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4063 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.1
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 8.2
  • Food/Dining 7.1

Arto P.
Finland
July 24, 2014
Nice clean hotel with a good location
Nice staff, parking lots and pretty nice pool area
Very nice stay with this hotel first time - I will come again!

Cathy H.
Vietnam
July 24, 2014
Not good service but good location
Good Location. Value for money (i booked under promotional rate). Room is clean
My stay was ok. I did not spend much time in Hotel. Room is clean but very old, can see stain mark. Staff is not helpful. Check-in procedure was not smoothly. Reception guy was quite blur and did not give proper instruction The only good thing is localtion which is 5' walk to Nana station

James K.
United States
July 24, 2014
Great till check out
balcony, room modernation, location
Very first hotel stay for me in Thailand. Very pleased with size of room, cleanliness and rare Bangkok balcony. Very close to Nana on quite back soi. Had cell phone swiped and management Very very helpful and attentive, Having security manager offer to take me to police station to file report. Impressed with service and care. Pleased until checkout...when expecting my 2000 BHT back. They tried/wanted to charge me TRIPLE for a phone call to ATT to have phone shut off. Initially tried to do so on lobby computer but computer locked up. Asked if I could call the 1 800 # from their desk, they said use room phone. Not knowing I was getting charged for call. Reciept had same phone call, time and duration 3 times,,, an obvious error/typo. Requested me to leave credit card # till I.T. guy can verify (after holiday=2days) that the triple charge was a mistake. They tried and tried and pleaded with me to leave CC#. WHY would I do that upon CHECKOUT !!! You think I am stupid ? Sat there dumbfounded and stubborn for 45 minutes until they gave up out of frustration. I received about 770 of my 2000 bht. Not happy. Neither is the young female receptionist - not welcoming, grumpy and a bit of a sour puss.

Gordon G.
Australia
July 24, 2014
good stay
location ,clean rooms great staff
very comfterble good location clean hotel

Gordon G.
Australia
July 24, 2014
good value and location
location ,clean rooms great staff
the rooms were kept nice and clean staff always smiling and helpful food was good walking distance to food and beer also short walk to sky train but they have a tuk tuk if you want but we walked it in 5 minuets we had a nice big room 55sqm to chill out in we will be back next year thanks all at phachara

henry F.
United States
July 23, 2014
BACK AGAIN
LOCATION, IN-ROOM AMENITIES, CLEANLINESS
Once again i find myself returning to the Phachara Suites on soi 6. When there is a flash special with Agoda, you can't go wrong. Close to the skytrain BTS. Rooms are large with a great floorplan. Beds superb with great pillow and bedding. Rooms include a kitchen, sink, dishes, flatware, fridge and washwer / dryer.Besides a massage what else can you ask for? Enjoy.

Kevin D.
United States
July 22, 2014
Classy Hotel in Nana Area
Great Location, Fine decor and Good Price.
A]ways a nice, quiet place to stay in Central Bangkok. The hard wood floor and spacious rooms are of very good quality. Not all of the views are great, but the room is very comfortable. The pool is also very nice and the hotel is located not far from the Skytrain and plenty of local restaurants and entertainment. One bonus is that the hotel no longer charges extra for internet in the rooms. Seems like a fair deal for a quality hotel in a good area. Overall I would recommend this hotel to friends as a quality bargain for the money.

Alex J.
United Kingdom
July 21, 2014
near the "action"
location location location
great place to stay with fantastic rooms and very conveniently located ;-)

Nives F.
Canada
July 20, 2014
good stay.
clean, laundry facility, good location to train
we were surprised they allowed smoking in the hotel. They put us in a smoking room at first which was unpleasant. When we asked to be moved they moved us the next day to a non smoking floor which was much better. The rooms are clean and the staff were friendly and provided excellent service.

simon W.
United Kingdom
July 19, 2014
clean good for value
location, friendly staff, nice pool
very good stay, stayed many times before, always pleasant staff, and food lovely