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Recent customer comments

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based on 4849 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 6.0
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Staff Performance 8.3
  • Value for Money 8.1
  • Food/Dining 7.4

5.3 James M.
United States of America
April 03, 2013
Ok Hotel, minimal amenities.
Locaation, food, cleanliness
Fine, not great. Needed a bigger fridge, DVD player, better linens.

9 Mohammed H.
April 03, 2013
It was a comfortable stay in a calm quite atmosphe
Centrally located,luxurious room and bath room and comfortable bed

5.3 Kanittha M.
March 30, 2013
Cleanliness is poor.Receptionists are lovely.
Big room,Comfort bed,Poor cleanliness.
This hotel is very central.Receptionists are lovely.After we got into a room.I found lot of hairs in toilet.We concluded maybe housekeeper didn't have enough time for proper cleaning.We mentioned to receptionist so they immediately moved us to other room.Lightening in room wasn't good enough.They should provide more light to suit with theirs "Dark wallpaper" Next day after make up room still found tiny toothpick bag sitting on the middle of floor.Attitude of waitress for breakfast was quite bad.She intended to charge one customer who broke the plate unintentionally. It didn't make sense at all.We're not going back.

9.3 Rubayet K.
August 04, 2013
Comfortable stay with easy access to BTR and metro
Excellent an Luxury accommodation at budget prices
Attended and greet by friendly staff at the checkin counter. They've double check on the room requirement whether we prefer a smoking or non smoking room. Room are spacious with a king size bed and a big bathroom. Location is good too. Its just few minute walk to nana station . Will sure come back again!

9 Michael L.
United States of America
April 03, 2013
Great location and great service.
Service, location, beds!

4 Bruce P.
April 04, 2013
Old hotel,good location,otherwise just average
Old hotel,needs to be modernized, would only use it again if I have too

2 Sam H.
April 25, 2013
This hotel had the rudest staff ever
Absolutely nothing!
This hotel had the rudest staff ever and they werent accomodating or responsive when talking to them or making requests

7.7 Julia C.
United States of America
March 29, 2013
Good location
Good location, nice staff, good pool.
We enjoyed our stay. It was a good location for street food, bars, and shopping.

7.7 Muddassir M.
Sri Lanka
March 19, 2013
Stay was very good
Close to BTS, Fast Internet, Fast Check-IN and Out
The stay at President Palace Was Very good, I was upgraded to the club room which is on 12th floor and upwards, But i was not given the breakfast inclusive with the rates i paid for. Breakfast was not that great mostly the food was served cold. The hotel is just a few step away from the Nana BTS, which makes it a lot easier to travel to other destinations. Overall the hotel was very good. Comfy bed large rooms. I would recommend this hotel to my friends

8.7 Naoaki I.
July 09, 2013
Very nice hotel.
Price is reasonable. Nice conforortable, spacious room.
Very convinient to MTR station. The rom that i stayed was spacious and confortable. The price was reasonable when i think about the quality of the hotel.