Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good



based on 10483 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0
Sort by

bernadette G.
Philippines
March 03, 2014
Its a nice hotel, but the staff are not nice.
Very near to shopping area, big rooms and clean.
May 3,days stay in Prince Palace Hotel was ok, But the staff are not polite, difficult to communicate they need more training.

Andrea B.
Hungary
February 24, 2014
good hotel worth its price
big room, nice view,
we spent not too much time at the hotel, but it was very good, the only thing that is has no balcony, and cannot open the window

Mark K.
Australia
February 23, 2014
Gym and food were expensive extras
Views, door men, live music
Poor understanding of English. Very confusing hotel layout. Gym was an extra expense. Breakfast was an extra expense. Wifi was very very expensive. Drinks very expensive. Hotel car/ taxi off the street, was very expensive, like triple!!!

GEOK L.
Malaysia
February 18, 2014
comfort & relax
Clean ,Big , affortable price
not bad ,but a bit problem with communication problem ,no wifi

tomas M.
Thailand
February 15, 2014
Decent value for money
Location, pricing, swimming pool
Decent hotel, carpets smelt a bit funky, expensive wifi, a bit outdated.

luke C.
Australia
February 12, 2014
very happy with our stay
shopping, staff, food
Had a great stay here, however it was a bit annoying every time we left the doors we were hounded by the staff taxis with there big fares, 1000 baht, We never did accepted. every thing aside

Li M.
China
February 11, 2014
No expensive internet cost
The picture is nicer than the fact.
The worst thing is the expense internet expense. There's no free wifi or internet. I need to pay as much as the hotel fee for internet; What's more, one password is only for one device. You want to have your laptop, mobile phone and iPad conntected to internet at the same time? you need to pay 3 times cost! I will never come to the hotel again.

paul H.
Australia
February 11, 2014
hotel needs fittings replaced in the shower
nice pool, good food,
bed was hard as a rock staff at the pool bar need to have basic English skills

EDWARD C.
United Kingdom
February 11, 2014
Dated but comfortable
clean, location, pool view
The hotel seemed fairly dated and old fashioned which was a shame, but as we didn't spend a lot of time in the hotel this didn't really matter, as the room was clean and comfortable. We were not happy to find that for a 4 star hotel wi-fi was not freely available (and the cost of paying extra for it was not cheap) especially considering nearly every hostel in Thailand offers free wi-fi. This caused some inconvenience as both travellers required wi-fi for business.

WILLIAM E.
Indonesia
February 10, 2014
the staff friendly =)
the staff friendly =)
felt the room oldiest and hard to find taxi.the staff friendly. =)