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Recent customer comments

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Very good



based on 10475 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0
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Cyndy R.
Canada
January 07, 2014
Disappointing in all ways
Staff Good people
Not what we expected. Charged for local phone call internet extra. The breakfast was not included The price for breakfast was too high and it was horrible tasting. Most of the staff we really good at their job and very nice. The rooms and hallways are worn out and outdated decor. This place has potential But was poorly represented.

sudhir V.
Malaysia
January 07, 2014
very comfortable stay with great room
the room was big, clean and affordable
we had a fast check in (there was 10 of us). we took 2 units of 3 bedroom suites. the room was large and comfortable the only down side is the distance from the room to the entrance is far especially for the elderly after a hard day out. It will be better if the hotel can manage an entrance for each block, instead of using only one entry and exit point.

Arnel P.
United States
January 07, 2014
Good hotel to stay for shoppers
Close to market
Although we enjoyed our stay due to convenient shopping area, there is no free internet and Wi-Fi connection. You have to buy a Wi-Fi access card which is very expensive. Most hotels in Bangkok provide free internet/Wi-Fi access in your room but not this hotel. Even the use of their facilities like gym, you have to pay everyday and also very expensive. The food in the restaurant is also expensive.

Jeanny W.
Indonesia
January 06, 2014
Excellent stay with comfortable rooms & beds
clean, large bed and large room
We really enjoyed staying 3bedrooms family suite in prince palace hotel. its clean, big, spacious and the beds are comfortable. The only problem was difficult to get a taxi. We had to wait about 2hours. and no wifi

Farhath F.
Sri Lanka
January 06, 2014
Big hotel on top of a whole sale shopping centre
Value for money.
Pretty big hotel. Good place. No Internet (disappointing) nice place. Evenings eating out is little difficult since nothing around the hotel. So You have to take a taxi or take away well early. Mornings are very busy at the lobby. I was with my 3 kids they enjoyed the hotel.

Aimee C.
New Zealand
January 06, 2014
Good
Pool, clean room
Stay was fine, staff were friendly and the room wa affordable. However prices for meals and services were very high and we were not happy having to pay for wi-fi, especially at such high rates.

Shaun N.
South Africa
January 06, 2014
Relaxing stay and away from the noise of Streets
Pool Area, Pool Bar, Excellent Interior
Our stay was great at the Hotel, the pool and pool bars are elevated on the 11th floor which keeps the noise of Bangkok Roads away. The rooms were decent size and comfortable, and room service was fast with great food. The hotel is far from city train services, but taxis are frequently available just outside the lobby. Close to Khaosan Road and Grand Palace, but not much directly around the Hotel, definitely catch a taxi to explore, or relax in the hotel.

hong L.
Malaysia
January 06, 2014
near shopping
clean room nice swimming pool good staff
perfect location for shop till you drop activity, the room and bahtroom were clean but water pressure on shower was weak. no free wifi and near shopping, next time i'll come again...

jan M.
Indonesia
January 05, 2014
the hotel is about old fashion, not too clean
bed room is good, food ok, shopping at cheap price around corner
I stayed for only few days. I suggest the hotel should keep attention to cleaness, english staffs, and internet connection in room

Ajit N.
India
January 05, 2014
Average
Large Clean Rooms
This is an average hotel, overflowing with group tourists. Rooms are clean but internet is not free. The hotel provides 15/30 minutes and 1/3/12/24 hour internet cards at additional charge. During our stay, they ran out of smaller cards and only one day or 15 day internet usages cards were available? Checking out took almost one hour as the staff at reception could not handle group tourist flocking in.