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Recent customer comments

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Very good



based on 10374 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

LIM Y.
Malaysia
December 24, 2013
good location to everywaand good shopping location
room is clean, great swimming pool and near wholesale market
Feel Great. Staff very nice, room is clean and with great swimming pool. Near wholesale market which open from 4am.

WANYU Y.
China
December 22, 2013
Good
very close to the downtown, room is clean, food is ok
The hotel is quite close to the downtown and it is easy to take taxi there.

Amanda S.
Sweden
December 20, 2013
Oasis in a mad city
Pool, location, standard,
We stopped off at the Prince Palace to recover from a long haul trip from Stockholm to Hua Hin via Bangkok. Good points: The hotel itself was excellent and, as the name suggests, palatial in dimensions. Great pool and place to relax at the heart of a mad city. Good clothes markets right outside the hotel. Bad points: Wifi ridiculously expensive, as were meal prices (resulting in hardly any guests in the hotel restaurants). Not much in the way of eateries around the hotel either (walking distance) either, so foraging for food for our youngish children was a bit of a hassle. Would nevertheless go again and recommend the hotel.

CHAN L.
Malaysia
December 20, 2013
comfortable room
city centre, clean

Smith W.
South Africa
December 19, 2013
Grande Old Lady
Huge

ENG L.
Malaysia
December 19, 2013
Great
good location to everyway, good shopping location,
feel Great. staff very nice. THE suite HAVE a big master room, my kid n family member DO like it especially it very clean they feel Great with THE swimming pool .THE location HAVE wholesale market which open FROM 4AM ,

Elizabeth H.
Australia
December 18, 2013
The staff were friendly and helpful.
good staff. good pools.
OK. It was a large rabbit warren. The decor needs updating. The staff were very helpful

Fong O.
Singapore
December 17, 2013
Good , value of money
friendly , good security and house keeping
This is the third time I stay in this hotel, very convenient to take public transport to town, Taxi boat just beside the Hotel only 10 Baht per pax, taxi about 100 baht. Good and friendly security.

KEAN L.
Malaysia
December 13, 2013
bad experience with unfriendly staffs
nothing
i'm traveling with my group of family with children....first day of check in...i already felt the staff behaviour does not show friendly at all as they keep continuing complaining using local languages. i have some questions asking the front desk about my booking and room conditions but they are just like don't like to answer or answering with very bad attitude which i felt offence....during breakfast while we have show the tickets for breakfast...the staffs still presenting the bill for my cousin sister to sign and they are mentioning this is just for records purposes...during check out...they charge us the breakfast indeed and we keep arguing with them but they refuse to hear that and say we have sign the bill and we got to bear it....during our stay, we did have dinner in the chinese restaurant located at highest floor of the hotel. the restaurant is pretty quite with only 2 tables of dinning including us. the restaurant staffs have attitude problem and they do not smile at all when they serving and the manager attitude also the same....what a good experience for dine in .......anyway...conclusion is....we will not be back to this hotel again and i was like very disappointed that thailand hotel service is ranking one of the top service in the world but regret to say that we have bad experience stay in this hotel !!

Mik W.
Sweden
December 13, 2013
I don't know why, but I love this hotel
The pool area. staff and the room
It's a bit old stylish with carpets everywhere, a Little bit smelly but not too bad. It shouldn't be my favorit hotel in Bangkok, but it is. I Thinks it's a combined thing with the location, the big space all around, the pool and great staff. I just love the hotel, it's fancy in a nice way and not too expensive if booked through Agoda.