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Agoda Verified Reviews

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Very good

based on 10322 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.9
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

Pei C.
March 07, 2013
Great location
Wonderful location with easy access to all of bangkok
location was great and room was spacious. staffs was v friendly

ting L.
March 07, 2013
房间很大, 度落地窗很赞
订了套房,房间很大, 度落地窗很赞。三十层楼,人太多了,住房、退房都花了好多时间排队,前台的英文不好,自由行沟通不太顺畅。自助早餐对于星级酒店来说比较简陋,于是我每天都是吃水果。11层有个高空泳池和池畔水吧,倒是蛮有意思。对于这么大的套房和落地窗景色来说,价格很不错。就是到哪儿都要打车,还不那么容易等得到车。

March 06, 2013
Nice hotel but why charge for wifi
Large hotel with good facilities
Really large complex with reasonable quality rooms which we got at a reasonable price. Probably a tuk tuk away from everything but seemed pretty central. Most annoying feature were the ridiculously high charges for internet which was provided in cheaper hotels during our trip for free.

Adelia T.
March 04, 2013
The Worst Hotel I Ever Stayed
the worst hotel I ever stayed: - Dirty room (housekeeping didn't wash our used glass and room still dirty even after we put "make up room" sign, you can see thick dust at AC window ), - Old Furniture, - No proper English speaking staff (took me 10 minutes to explain the cook in egg counter that i want omelet without egg yolk, the same thing with FO staff, difficult to communicate), - No hospitality from staff ( from FO counter I had to walk for about 10 minutes with my 83+ father without any staff offering wheelchair, which was available), - Don't fall into facilities advertisement trap: no Wifi in the room, no room sandal (even in suite room) - Had to wait 20 minutes for check in (there were 4 staffs in FO counter, I was standing in front of one of the staff for 5 minutes and he didn't even bother to tell me that he was not available to serve me - busy with his computer, until I asked and the supervisor came to serve me and other guests, so he had to run from me to other guest then came back to me again... - In the morning, you will find street market around hotel - Don't expect any staff will smile and greeting you !!!

United Kingdom
March 04, 2013
good location but too many cars and bustle for me
good resteraunt at top, cafa too windy
Agoda did not mention that the room was next to smoke room ,when I opened my room smoke entered my room,and cannot open windows ! , The air con was not very good for adjustment was too cold on minimum setting, was not happy about wifi as I thought hotel had wifi in room but found out that upper rooms had it , but not mentioned by Agoda, and Agoda dont say what floor room is at .But liked the room but not location of room

Quoc A.
March 04, 2013
Swimming pool is OK and the hotel isnear the port
No coment on this
Beginning my trip with the bad inpression on booking process. The hotel informed that they were full booking and no room for me when my family checked in.Although I have booking confirmation and paid reay. Just after long discussion, they arranged room for my family at around 1 am !!!!

Stephen H.
United Kingdom
March 03, 2013
Good location but the hotel needs facelift
Gym, pools available, breakfast and staff
the location of the hotel was fine, the room was clean if small. the facilities at the hotel were adequate. both pools were clean, well kept and had plenty of sun beds available. the gardens were wonderfully arranged with a plethora of different flowers and shrubs. the staff were friendly but spoke very little english. the breakfast were ok but really lacked european foods. as an example i had to have fried rice, noodles with egg and pork sausage. the fitness room was excellent, well kept and staff available but you had to pay extra to use it. to improve, the hotel should have a complete renovation on a phased basis (ie tower a, followed b etc). the whole hotel looked tired and well past it’s sell date. the restaurants were over priced for what they were serving and the portions were ridiculously small. internet access was not available in the rooms and once again was over priced. i can’t remember the prices but for a weeks internet that was only available in the lobby cost around $140! overall my wife and i enjoyed our stay but would not return until the hotel was re-venerated.

Victoria C.
United Kingdom
March 02, 2013
Great rooms and very clean hotel
Rooms were spacious and lots of information available, short taxi ride to most attractions
rooms are large and clean and good value for money. good pool area and atmosphere at the pool bar. the staff were good at helping to organise tours and we hired a driver for the day to see the main sights (everything in bangkok seems like a taxi ride away). breakfast is fairly average, although the waiting staff are not very helpful. there is no free wifi.

Sverre S.
March 02, 2013
nice and convenient
Bangkok is too noisy and is lack of public transport, busses etc. But for last-day shoipping is ok

yingjie L.
March 01, 2013
near the airport
it is far form patong no wifi ..but good breafast..the pool is small