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Recent customer comments

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Very good



based on 10322 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.9
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

MAUREEN A.
Philippines
February 16, 2013
exemplary hotel, rude housekeeper
excellent facilities and very comfortable suites
its an awesome place to stay. we decided to hang around the hotel instead of going around the city for the last 2-3 days of our vacation. perfect place to relax and feel like a king/queen. on that note, we were lucky to have seen the king and queen during our stay :) unforgettable experience all in all

David C.
United Kingdom
February 16, 2013
Fabulous hotel
Lovely swimming pool, good food
When we arrived the hotel was overbooked, and the night manager left it to the young staff to deal with. It was late at night, and we were tired and had been traveling nearly 24 hours. After 3/4 hour and no service, I told the young man on reception they must have a suite available for the queen if she came. I told him she wasn't coming so we would have the room, and in fairness that was what we ended up with!!! The young staff were more than helpful, but when the night manager came he would not speak to us. It all ended well, and I have to say we had a great stay in a fab suite. The breakfast was super, and the hotel was lovely.

June B.
Australia
February 16, 2013
Good location
friendly and helpful service
checkin was easy as we were a group of australians with limited experience in foreign countries. rooms were great and ideal for our stay. linen clean and fresh and beds very comfortable. breakfast very good as we could choose to try their cuisine. nice to have a good bar and be treated so well, even when we became a bit noisy later in the night.

tina N.
United States
February 16, 2013
Great location with fabulous shopping
Very nice pool, clean rooms, great price
Hardly any of the employees speak or understand English. However there are some employees that can help you at the front desk. Great location a couple of minutes walk to water taxi and 7-11 store, so much shopping and food on the streets, shopping for clothes, shoes and stuff on the first 10 floors of the building the hotel is in. Excellent price for the suite. Breakfast buffet was nice lots of choices.

katherine R.
New Zealand
February 15, 2013
has been a glorious hotel and they still work hard
good location very helpful staff
has been a classic ,... must stay ..super staff hard working and helpful ...it is a BIG hotel

Zhenyu S.
China
February 15, 2013
A very good hotel except for its location
Big rooms, free parking, friendly staff
We had a pleasant stay there, everything's good except for its location. There's no BTS stations nearby, plus it's difficult to get a cab, so it's not convenient going out.

Michael B.
United Kingdom
February 15, 2013
Great Hotel but no WIFI in the rooms
oldie world chatm about the place
The hotel was great but for one thing there was no free internet in the rooms and in this day and age and with a hotel of this calibre it should be expected

Maria M.
Chile
February 14, 2013
great hotel - worst location for tourism
Great and very complete Hotel
if you come for business or have all your tours arranged to pick you up at the entrance of the hotel it's perfect. have everything you could need. if you come for tourism, want to walk around, have attractions close is not the place. location is bad. even as the hotel says is 10min in taxi, that is not true as bangkok suffers crazy traffic jam and the taxi will take at least 30min. for the same price you can go to nice hotels on the touristic zone (we moved to the de moc hotel and loved it!) liked: hotel features (restaurant, breakfast, rooms etc) did not liked (at all): location and neighborhood, you have to pay 300b per 1h of internet, you have to pay 300b if you want to use the gym.

Loy M.
Malaysia
February 14, 2013
Great location for shopping
Early market by short walking distance
it's a good location for shopping at early market. cheaper price compare to shopping mall. but no mrt station near by. have to take taxi or boat if need to go mbk, city square.

RISTYA K.
Indonesia
February 14, 2013
Big hotel with perfect service
Big rooms,near shoping center
It was amazing hotel, they hav big size of room and big pool but the wifi so expensive