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Recent customer comments

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Very good

based on 10386 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

Benjamin K.
United Kingdom
February 17, 2013
Always a good deal...
Very well decorated inside,huge function rooms,good food and drink,room service....
Great place to stay,nice quiet area at night,seven eleven just a short walk and a massive bustling market is on all at the base of the tower,short walk for the river taxi too,all in all very good value.Nice to be away from the chaos of Khao San but still only five minutes in a tuk-tuk there.Lovely jade sculptures are all over the atriums.Pools good too.Only thing is its a little way to go anywhere so transport is needed..

Bo U.
February 17, 2013
Good for a few nights
Close to airport
Llose to the airport, only 35 min with taxi. Nice wew from the room we have on level 30.

February 16, 2013
great hotel right in the heart of Bangkok
swimming pool, friendly and helpful staff speaking a fairly good English, comfortable rooms, storage room for suitcases after check out
breathtaking view in the evening from the terrace at the swimming pool - we didn't make it to the last floor (30th?) we were feeling too good on the 11th floor listening to the great music, and sipping our delicious cocktails. on the day of our check out we were allowed to rest on the transats and use the showers at the swimming pool until departure to the airport. unfortunately internet, which we found quite expensive, was not working in our room, but we could use one of the many computers in one of the bars located at the ground (11th) floor of the hotel. on our next trip to bangkok we will definitely book again in the same hotel.

Pertti N.
February 16, 2013
Last minute booking at the reasonable price
Price, location was good, sizeable rooms
Good location, rooms were very old fashion, breakfast eatable, expensive internet, semi-friendly service, smileless communication with staff.

February 16, 2013
exemplary hotel, rude housekeeper
excellent facilities and very comfortable suites
its an awesome place to stay. we decided to hang around the hotel instead of going around the city for the last 2-3 days of our vacation. perfect place to relax and feel like a king/queen. on that note, we were lucky to have seen the king and queen during our stay :) unforgettable experience all in all

David C.
United Kingdom
February 16, 2013
Fabulous hotel
Lovely swimming pool, good food
When we arrived the hotel was overbooked, and the night manager left it to the young staff to deal with. It was late at night, and we were tired and had been traveling nearly 24 hours. After 3/4 hour and no service, I told the young man on reception they must have a suite available for the queen if she came. I told him she wasn't coming so we would have the room, and in fairness that was what we ended up with!!! The young staff were more than helpful, but when the night manager came he would not speak to us. It all ended well, and I have to say we had a great stay in a fab suite. The breakfast was super, and the hotel was lovely.

June B.
February 16, 2013
Good location
friendly and helpful service
checkin was easy as we were a group of australians with limited experience in foreign countries. rooms were great and ideal for our stay. linen clean and fresh and beds very comfortable. breakfast very good as we could choose to try their cuisine. nice to have a good bar and be treated so well, even when we became a bit noisy later in the night.

tina N.
United States
February 16, 2013
Great location with fabulous shopping
Very nice pool, clean rooms, great price
Hardly any of the employees speak or understand English. However there are some employees that can help you at the front desk. Great location a couple of minutes walk to water taxi and 7-11 store, so much shopping and food on the streets, shopping for clothes, shoes and stuff on the first 10 floors of the building the hotel is in. Excellent price for the suite. Breakfast buffet was nice lots of choices.

katherine R.
New Zealand
February 15, 2013
has been a glorious hotel and they still work hard
good location very helpful staff
has been a classic ,... must stay ..super staff hard working and helpful is a BIG hotel

Zhenyu S.
February 15, 2013
A very good hotel except for its location
Big rooms, free parking, friendly staff
We had a pleasant stay there, everything's good except for its location. There's no BTS stations nearby, plus it's difficult to get a cab, so it's not convenient going out.