Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel
|
Hotel Area:
Khaosan / Grand Palace
|
Number of Rooms:
744
|
Check Rates & Availability At This Hotel |
|
|
We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
|
We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
|
Sorry, there are no available rooms at the Prince Palace Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
| Filter by Traveler Type
|
Good
7.3
based on 7194 reviews
|
|
|
All reviews (7194)
|
Shua L.
Couples
United States of America,
March 26, 2013
|
Stay away!
view of pool on 11th floor
2.3
Booked 2 Superior rooms with single...2 couples but were given 2 beds each. We went back to ask, but the rude female staff told us that the Superior does not have single beds and that it's an additional 500badht for the single Deluxe rooms. , the next day we noticed postings of their room rates and they do have superior single beds. Very greedy hotel. There is no WIFI, computer usage is 150badht for 30 minutes. Carpets are old and dirty. Windows are dirty (looks like never washed). Only supplied half roll toilet papers with no extras. Did not clean our rooms for 2 days even though we turn the request light on. I had to call house keeping twice for it to be done. Don't even think about their laundry service, price is through the roof...near 100badht/pair of socks.
I don’t understand how this hotel can be a 4-star. I’ve stayed in 2-star hotels that are in much better condition, good customer service. This hotel doesn’t even deserve a 1-star.
|
|
Chao D.
Families with young children
China,
March 26, 2013
|
good location
swiming pool, location and help desk
8
it is good for location(expecially for water taxi)
|
|
Joshua S.
Couples
United States of America,
March 25, 2013
|
Dirty, old, falling apart
2.7
The ceiling had a leak, there were toenails on the carpet, the chair was falling apart. We came home at 11pm and the entire ground floor was being fumigated. There was no way around it, so they had us hold our breath and run through it to the elevators. This was the worst hotel I have stayed in in at least 25 years and perhaps ever. It is very old and falling apart. The pool area was nice, but I can find no reason for its high rankings.
|
|
Tan J.
Families with young children
Malaysia,
March 25, 2013
|
good
room, launge.swimmung pool
6
|
|
Tan H.
Solo travelers
Indonesia,
March 25, 2013
|
very good hotel, near from downtown and attraction
6
|
|
Tan H.
Solo travelers
Indonesia,
March 25, 2013
|
good service, all staff hotel can speak english,
6
|
|
How S.
Solo travelers
Malaysia,
March 24, 2013
|
. and room is dirty , ask for change room ,but no response , receptionist just casual entertaining me only ... i have take photo for room , if no believe ,just ask photo for me
|
|
Jan L.
Couples
Sweden,
March 24, 2013
|
Dispapointed, old standard , not clean, far out.
The price, and late check out.
3
Disappointed, glad the we booked only one night.
the room was dirty, the carpet´s in the room must be ower
20 years bad smell and dirty, and I will not book this
hotel one moor time.
|
|
Darren P.
Solo travelers
Australia,
March 23, 2013
|
Great value and amazing views!!
Water Taxi was right out front
6
|
|
Debra G.
Couples
Canada,
March 22, 2013
|
This hotel is way over-rated.
I can only say that it was centrally located.
2.7
The staff were not helpful and unpleasant. I misplaced my room key and the staff did not seem to care too much. The room itself looked fine when we first arrived but upon closer inspection there were hairs all over the bathroom (including the toilet) and also in the bed. In addition we had dinner reservations and because the hotel gave us wrong information (as to the location of the restaurant) and we missed the reservations because we were late. Over all it was a terrible experience.
|