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Recent customer comments

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Very good

based on 10322 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.9
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Staff Performance 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

5.3 Ed W.
December 06, 2012
Good hotel but wrong location
Nice swimmingpool
Hotel was disappointing. Staff at the reception was unfriendly when we checked-in. Room was nice, but the bad room old fashioned. Showering in the bad. Swimmingpool was nice. Locatation was bad. No restaurants in the whole area and the food in the hotel very expensive.

5 Ed W.
December 06, 2012
Bad location, big room
Very unfriendly staff. Big room, but old fashioned badroom. Breakfast buffet nothing special. Nice swimmingpool. No restaurants in the surrounding and hard to get a taxi near the hotel.

5.3 Rong Z.
December 06, 2012
Bad service
Poor in English
The hotel staff are very poor in English,even front office. I called housekeeping to get a piece of bed sheet, after half an hour, they told me they didn't have it... Far from BTS station.

9 Wayne H.
December 06, 2012
great hotel, not the best of locations
The hotel has bars, restaurants, pools, everything for an enjoyable stay
The rooms are in need of updating but are spacious, clean and comfortable. Beautiful view from the higher floors and the rooms are quiet on account of the higher elevation. Very pleasant and helpful staff. The hotel is within walking distance of attractions in Bangkok but to get to the Khaosan Road tourist area you have to take a cab (which costs less than $2 US mind you).

9.3 Wayne H.
December 06, 2012
Nice large spacious suite, very comfortable
Very relaxng hotel, quiet location
I enjoyed this hotel very much, it had most of the amenities I wanted at the hotel or very close nearby. The main complaint I had was there was no complimentary wifi and it cost me $20 for 24 hours. Otherwise the food in the restaurant was great and every employee was courteous, helpful and friendly.

9.3 Wayne H.
December 06, 2012
I enjoyed my stay so much I extended it three days
Large, comfortable, well equipped hotel, all the amenities needed for an enjoyable stay
I found the hotel to have everything I wanted for an enjoyable vacation, good restaurants and bars, pools, shopping in the vicinity, walking distance to tourist sites. I had to take a cab to some other tourist attractions but that cost me only $3-4. The room was quiet, the view was spectacular and the staff to the last person I dealt with were friendly, helpful and courteous.

7.3 Stefan H.
December 05, 2012
Big rooms for a good price
Swimming pool at 11st floor with great view over BKK
Big rooms, no WiFi or Internet in Rooms!! WIFI only in Lobby, price are very high! NOT for Free! Between 02 - 06 clock am garment markt in fromd of the hotel.

6 Michelle S.
December 05, 2012
Good breakfast but old rooms with no wifi
Great breakfast buffé
when i arrived there were only twin bed rooms available so i was upgraded to a junior suite in the b tower. room and decor was old and outdated. no internet in rooms or lobby areas, charging 150 baht for 30 minutes. 600 baht for 24 hrs, which was very inconvenient. good location close to sights. there's a market just outside the entrance. staff service was below 4 star standards, borderline rude and not very helpful. although there was a very nice tour guide agency next to the concierge desk that was helpful. the breakfast and food in the restaurants was really great! overall it was pretty good value for money.

6.3 Sureshkumar R.
December 05, 2012
Good for the price!!
very clean room, but the bathrooms are getting old and needs a renovation.

10 nisha L.
December 05, 2012
Nice room
Nice view
Good service . Is very convenient for shopping n my kids enjoying swimming too .they like the water fall.we like the view