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Recent customer comments

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Very good

based on 10378 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

Romi V.
South Africa
August 20, 2012
Reasonably appointed and comfortable but reception
Well situated, clean, good breakfast
The reception staff seemed not to be aware of our requests, so no airport pickup or early check in. Not likely to stay there again.

ryan F.
United States
August 20, 2012
Great hotel!
Big room, room service, great pool
We had a great time. It's located very close to the mall and many markets. The rooms were big and clean. The staff was extremely helpful with giving directions, booking tours an helping us find lost items left during our tour. The pool and bar are fantastic. There were many families here pool was always crowded with kids.

Matt O.
United States
August 20, 2012
Nice Room, Unaccommodating Staff, Bad Area
Spacious rooms
In the middle of nowhere, Prince Palace feels like a trip back to 80' glam aesthetics. The rooms are admittedly spacious and well kept but when my girlfriend and I were placed in a room with 2 beds and requested to be switched to a single queens sized we were met with resistance and were not swapped. This is after we were put in a smoking room and had to change from that; they told us that we had requested such a room (which we obviously did not). The restaurants attached where retardedly expensive, even for Bangkok, and the staff was obnoxious and unhelpful.

Charlotte W.
United Kingdom
August 19, 2012
Big hotel with a lack of personality
Bathtub, air-con
Very expensive wifi. Large hotel lacking in personal service. Breakfast is a busy free-for-all and an unpleasant start to your day. The staff look unhappy.

Ken A.
August 19, 2012
Good shopping
The hotel is quite grand and the buffet breakfast was awesome
We have stayed at this hotel before and have never been disappointed.they have 2 swimming pools and a great workout room.The only problem is the extremely high cost of wifi compared to usually free elsewhere.It is right in a shopping area where wholesale prices seem to be the norm.The staff are very friendly and helpful.

United Kingdom
August 19, 2012
lovely hotel in a great location
The hotel is in a wonderful location. Ideal for shopping and seeing the sights of bangkok. The room was spacious and clean. The staff are polite and helpful as well as efficient. Quickest check-in and out every experienced. Spent no more than 5 mins getting checked in. Absolutely wonderful base for a short break in Bangkok.

Budiando P.
August 18, 2012
Good Hotel without free internet
Clean room
Good hotel and clean rooms A nice pool and free. There is no free internet. Breakfast menu is less varied. Locations with traffic jams, because of the location of the market.

Markus N.
August 18, 2012
Very BIG hotel, has seen better days, close to KSR
Reasonable value for money, too big, lost a bit of charm, roof pool is nice, close Khao San
A huge concrete hotel block is waiting for you at Prince, for an acceptable price. My suggestion, spend 20+ USD more and get a real deal! Only it's near of Khao San (not so near actually) it seems to be one of the best options still in this area. As Khao San is not really catering for the quality conscious traveler maybe it's your best option. If you want this area, and a pool on the roof, sharing space with all kinds of wanna-be middle class travelers in this specific area of town (which attracts this specific type of travelers) you may even like it. For us, it was not what we expected and should instead just spend a bit more in a different area of town!!

Anne F.
South Africa
August 18, 2012
Very fancy, good features
Good location, clean and very fancy
We were amazed with the value for money at Prince Palace which we received through the Agoda special. We made use of all the great facilities: the restaurant which has a great view of Bangkok, the swimming pool and bar which had a great atmosphere, the deck, the spa, printing and internet. The internet and printing were slightly expensive, but this was to be expected for the level of the hotel. We enjoyed exploring Bangkok during the day; the hotel is located near many food and clothes markets. The hotel staff also organised taxis and luggage storage for us.

Philllip C.
August 18, 2012
Big International Hotel in Middle of City
Good value only if you get a decent discount from Agoda
Check your miniBar before your stay or they will assume it was full when it not and theyll charge you for the different. Internet is massively overpriced ..... more expensive than the room. Not located near transport so you need to take your chances with the Thai Taxis.