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Recent customer comments

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Very good



based on 10386 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

william M.
Belgium
July 28, 2012
huge building
clean, big rooms, nice view, great pool
expensive drinks at the pool, but happy hour between 5 and 7pm (two beers for the price of one)

Dineshwar V.
India
July 28, 2012
Nice rooms but not so clean
Getting Taxi is easy
Was good since I stayed only one day here. But was not so clean as expected.

Stacey M.
New Zealand
July 28, 2012
Average room, large but old and dated
Service, large room, good restaurants
Large rooms but room and bathroom very dated, shower temperamental, hot one minute cold the next. Staff were helpful for the most apart from the tour organizers trying to organize a ridiculously priced taxi everyday. Overall average stay moved to another hotel as soon as we could

Agkarajit A.
Thailand
July 27, 2012
Nearest to Bangkok garments wholesalers
Suites in Tower C are great
To avoid rush hours, we took the airport link from Suvarnabhumi station to Rajthevi station and took a taxi. Although the hotel usually provided us with a corner room suite, this time we got a suite near the elevator. It was also roomy and sufficient for my family. We also met up with a good friend from the U.S. whom we introduced the hotel to him and he said that he will bring his family.

Daniel F.
United Kingdom
July 27, 2012
Nice Hotel but disappointing
spacious room, disappointing service/amenities
The hotel has a nice interior, the room (suite w/ living room) was nice and spacious enough, but smaller bathroom and less amenities than I'd expected. Pool was nice, but any other amenities (including internet) came with additional costs, which was irritating as on that particular day I had no cash in hand and the wrong bank card. The service wasn't great or particularly helpful, beyond the people who open doors for you (which actually makes me feel embarrassed!) The hotel is poorly placed for transport - no BTS, you need to take a taxi and/or riverboat express (taxi to river). You'll get a nice room, regardless of superior, suite w/ living room, deluxe etc, but I was there only briefly and the circumstances, location, amenities, lack of transport and service meant I wasn't left impressed. For the money you can get better in Bangkok too. Don't get me wrong though, the rooms are nice and if you need to stay in the Rattanakosin (?) area it's not a bad choice. But I wont be staying there again

VENU B.
India
July 27, 2012
Large rooms with excellent space for family
Spacious rooms, centrally located for wholesale shopping just below the hotel
Very good hotel for a family stay. Not suitable for Indians as all Indian restaurants and shopping are much away to this place.

Siew T.
Malaysia
July 26, 2012
Great hotel and service with a smile
Great ambience
I live the hotel as it is in the heart of a great market. The clothes that we bought were cheap compared to other places but the only catch is that we need to buy at least 3 items. I guess that's bcos the market is a wholesale market. We do not need to buy 3 of the same items and that is a bonus.

Michael M.
United States
July 26, 2012
complicated
good location, parking, suite
the breakfast buffet was good and the pool was nice, but other than that I can't say a whole lot about this hotel that was exceptional. It was very complicated to find anything and get to our rooms. We drove in and had to drive up 10 flights in the parking garage. Didn't know where to park or where to go to get to the hotel lobby. We had to rely on hotel staff to navigate through the maze to get to the hotel lobby. Once we checked in, it was back through another maze to another tower to and set of elevators to get to our rooms. Once there - the keycard didn't work, so I had to go back through the maze to get to the lobby again. Not convenient and very complicated.

Kim T.
Australia
July 26, 2012
Great location and service.
Close enought to main highlights. Great variety of dining. Good room service menu
when we first arrived we were accidentally given a smoking room when we requested non-smoking. the entire living room stunk of cigarettes. the next morning they were happy to move us to another room on a non-smoking floor without questions. the hot breakfast in the terrace was cold the first morning so we opted for the garden breakfast room and it was much nicer. the made to order omelletes were to die for. all the food was lovely and fresh.i would happily stay here again as it is very reasonably priced.

izadora L.
Brazil
July 25, 2012
Cheap hotel but not nice
The price was good and the rooms were gigantic!
the hotel is huge, 03 tower 28 floors each, many rooms per floor. there is no concierge ate the hotel and the english speaking is very poor. the location is good but there is a street market around the hotel so it's very busy traffic.