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Recent customer comments

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Very good



based on 10320 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.9
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Staff Performance 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

DANDEL R.
Philippines
July 16, 2012
Great location, food, room and friendly service
location, access to transportation
Nice hotel. If you're on to shopping, this is the place. Right at the hotel doorsteps you'll find everything. Traffic free transport? - just take the boat ride a few steps from the hotel doorsteps. Internet access price rate is a bit pricey.

pranee M.
Australia
July 16, 2012
Would Definately recommend
wonderful staff, great pool, beautiful room, easy transport to shopping destinations
would definately stay here again, the view is quite nice, the staff were all very friendly and most spoke quite good english. it was easy to catch a taxi from here and there and also has a boat service to go to shopping centres which was quick and easy.

HUA K.
Singapore
July 16, 2012
Cultural hotel with friendly services
Well services with an affordable price
the services provided to me and friends were excellent, the service personnel kindly and promptly assisted to our needs. the location was reasonably ideal. although, by foot there are not much to sight-see or shop but by a short 15 to 20 minutes taxi or bus, many shopping mall, night markets and cultural tourist attractions are accessible. i enjoyed my stay in prince palace hotel and would most certainly revisit the place in future.

Rowani R.
Malaysia
July 15, 2012
Spacious but run down
in Boubae tower and above Boubae market. Service very good, check in/out, housekeeping, concierge
Furnishing and hotel is run down, but utilities are working well.Room is clean

Nhung N.
United States
July 15, 2012
Poor service
Old furnished
I dont recommend this hotel which is not qualified for 4 star hotel and bad location

Yuri L.
New Zealand
July 15, 2012
Terrible service! I did not expect such hospitalit
Dirty room, irresponsible and impolite stuff, bad or non english speaking service stuff
I would say this hotel service quality is compareble with 2 star hotel, but I had to pay a big money for very simple breakfast, internet which was not in the room and very bad quality, terrible transportation, poor information service! Very dirty furniture and lining

Alan B.
Canada
July 13, 2012
Very dated
Not much.
Inside of this hotel is like stepping back in time a good few decades. Very much in need of refurbishment. Arrival at main entrance to be shuffled up to 11th floor reception confusing and tiring after a long journey. Room needed modernized and a good clean. As for location, you're in the middle of a rundown area with a commute to anywhere. Once you get past the surly doormen who lose interest in you once you turn down one of the hotel's expensive cars, you're left to find your own transportation at the main road about a block away. Not one offered to get me a normal taxi. Staff at the pool bar seemed ok but the rest seemed as tired and unhelpful as the establishment.

Thor-Ketil H.
Norway
July 13, 2012
Good value fo money
Good size rooms
We only stayed overnight but the location and service was excellent, will book this hotel next time we need hotel in Bangkok. Great for familie of 5, children 3, 5 and 7. (we had 2 bedroom). Ps! They dont serve bacon before 9am (breakfast) Bugs in the room!

Younes B.
Morocco
July 12, 2012
Very old and smelly Hotel
Room service
I got a room in this hotel on my way back from Phucket and thought it would be great because of the 50% that dropped the price down. The Hotel is very old and smells terrible. On my way to Phucket i stayed at a hotel, worth of service no more no less. -Staff unfriendly-tried to get an address to a Harley Davidson store ended up in the middle of nowhere.Staff never took the time to listen to me (for the one person it seems that speaks English in the hotel) -Food was overpriced and that includes breakfast -When you check out they keep you waiting until they go check if you used the mini bar even tough i told them i did not and they had a copy of my credit card (felt i was treated like a thief) Right next to my door was a phone that kept ringing all night (i guess it was for the floor manager or something) -The best for last i go downstairs to the concierge to ask if there are any restaurants around to get dinner...pulls a map and shows me where the hotel is and then... asks me do you want a suit? i said no i just want to get some food. Do you want a girl and i just walked away

Hai C.
Malaysia
July 12, 2012
Good location
Near to BTS National stadiun
During check-in the receptionist smile and eyes contact with me make me feel so warm.She answer my question without delay.I'll choice this hotel again during my next visit.