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Recent customer comments

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Very good



based on 10391 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

Ma A.
Philippines
January 03, 2016
Nice for an old hotel
1. Staffs are accomodating 2. Location is good - near taxi boat pier, market, khaosan road..
We stayed at tower A which I believe is the older building. You can tell from the designs on the wall.. Which reminds me of silent hill. We stayed at the 15th floor which has fewer people mainly bec its a smoking room floor but internet is fast in the lobby compared to othet common areas( no wifi in the rooms btw). Being an old hotel, dont be surprise to see 1-2 small coacroaches so make sure to stock your food properly and to throw them in the bathroom. But despite that, they clean rooms regularly. Not consistent though with the number of towels/ bathroom supplies. Over all, the place is ok. I bet the other floors and newer buildings are way better :)

Jun L.
Singapore
January 03, 2016
Stayed twice
Location, size, pricr
Good stay, stayed twice. Rooms abit dirty and old but still comfortable. Convenient location.

CHAU H.
Singapore
January 02, 2016
Everything is good except staff performance.
Cleanliness of hotel / room, room is big & comfortable and the food is nice.
Everything is good except the attitude of the staff at front reception desk. It has to be improved !!!

kwangrae L.
South Korea
January 02, 2016
Service with zero
The Internet is not a hotel, prima service mess
Not recommend this hotel to travelers, the Internet is not a hotel, prima service mess!

Weei T.
Malaysia
January 02, 2016
Poor service
Bad,staff couldn't understand English well enough and they are being very impolite when u ask them something.

THAO N.
United States
January 01, 2016
good
good

Niraj B.
India
January 01, 2016
Bad manager rude
Very bad attitude towards asian people for europeans good ...treat asians as if for granted serve bad food bad rooms filthy people staff & sply the manager

JAMES D.
United Kingdom
January 01, 2016
Excellent Hotel
The room was massive, the location is great and the pools are awesome!
Excellent. The children loved the ride in the glass elevator up to the 32nd floor! The rooms are huge and perfect for us. The staff are great and the facilities are brilliant. Beautiful hotel with lots of space to relax.

john H.
United Kingdom
December 30, 2015
to big and tired
staff, room size
The food was the worst Ive ever been served, my complaint just got a smile and ignored.

Robert E.
United States
December 30, 2015
Awesome stay during NewYears 2016
Location to bazaar, Buddist shines, and sights of the city
Room and staff were excellent!! Outdoor pool and bar was a nice place to ring in the New Year