arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 10378 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

Lay A.
October 12, 2015
Short Getaway
Location Family Room Value for Money

Pham V.
October 11, 2015
Shopping area, big room
Pleased to stay

Mathias L.
October 05, 2015
Not as good as expected
Comfortable bed
Quite far from what I thought. The interior is quite old, the room had a nice view but the window was really dirty. There was no Wifi in the room and no wifi at the outside restaurant (which is the only nice place to hang out at the hotel) which makes it complicated to plan your trip as it is expected to have wifi working in a 4star hotel now days. The outside pool bar war really nice and has a very nice view, unfortunately the cocktails were bad (tried 4 / 5 different ones), good thing the beer and the scotch is always good. In the result our stay was ok but we were not expecting this at all when seeing the pictures on Agoda and thinking of a 4 star hotel.

shai S.
October 03, 2015
Bo bea market
Bo Bea market
Good price. Good location

Vipin S.
September 30, 2015
Great experience to stay in a palace.
Excellent ambience, courteous staff and good location.
It was an excellent stay in most luxurious surroundings, the hotel is one of the best kept secrets of the city, but who so ever stays here for once, keeps coming back. Lately the hotel goes full and it is best to get a advance booking made at attractive deals, like the one we got this time, two one bedroom suits at USD 50 per night it was a real steal. The hotel has a lovely swimming pool, a Japanese restaurant, a roof top Chinese restaurant, excellent room service options and a beautiful spa, what more can one ask for.

Nicholas F.
September 29, 2015
The pool and bar beside it were nice . . rooms not
Pool . . Bar beside it. . And location
The rooms were not so nice . . Outdated . . Had a cockroach in the room. . Uncharacteristic of 4 star

Graeme H.
United Kingdom
September 25, 2015
Don't bother
Clearly used as a bulk booking location for budget Chinese tourists. Not well located unless you want to walk some of the grimier streets of the big mango. Not happy with staff, who seem to have been instructed that everyone is a prospective thief. Service levels functional, and low. Junior suite rooms functional and austere. Many, many better options.

Geoffrey O.
September 24, 2015
Watch out
internet was only available at the bar, taxi service at hotel is for a private vehicle,that seems to be a conflict of interest and I was charged accordingly. I felt ripped off

September 24, 2015
Swimming pool.bedroom.toilet

September 23, 2015
Nice but staff not friendly
design, rooms, Comfort
The suite room was very nice and comfort. The shower worked great and the bed was comfortable as well. The hotel inself was very nice with good design. The staff however was another story. They weren't helpful at all, my room was to include breakfast but said it did not even though my voucher indicated it did. Had to pay again, No smiles on there faces. The only staff that were polite were the cleaning staff. The location is far away from everything. I will not be staying at this hotel again.