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Recent customer comments

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Very good



based on 10481 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0
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Christina H.
Malaysia
July 19, 2015
nice clean hotel
good location, clen & big comfortable room
great, big room and comfortable.

Christina H.
Malaysia
July 19, 2015
good location
good location, clen & big comfortable room
good hotel with big rooms, nice night view from poolbar, good location for wholesale shops, street hawkers, walking distance to night market.

Rebecca G.
United Kingdom
July 19, 2015
Nice hotel, a bit outdated
Very friendly staff, breakfast is nice
Room was outdated and small but we soon got moved to a bigger room. Tower D was definitely outdated. I got a good deal on agoda but I definitely wouldn't pay full price for the room

Christina H.
Malaysia
July 17, 2015
good location
location, clean and comfortable
Great. Good location for shopping and eat local street hawkers

Christina H.
Malaysia
July 16, 2015
good location for wholesale shopping
location, clean and friendly staffs
Comfortable

Monthita S.
Norway
July 15, 2015
Great location but old room and bad standard
Shopping, easy food and location
The room are so old and should be renovate.

Christopher B.
Australia
July 14, 2015
Be warned. Over rated, poor quality.
View. Fitness Centre looked good. Jacuzzi / Spa nice.
We stayed 3 nights which was 3 nights too long. Room had peeling wall paper, lounge was uncomfortable and broken. Old type TVs with fuzzy picture and only a few English speaking channels. No kids programs in English. Breakfast was a joke. A variety of things but poor quality, when things ran out, like bacon, they didn't bring more out. The orange and pineapple juice were made from concentrate and not well mixed. Breakfast is from 6 to 10 and they mean it. By 10:01 they were packing food away and turning the lights down. Our room was pokey, not well cleaned, in disrepair and bathroom grotty. You can't access the balcony. Windows were very marked with hand prints and other marks. Obviously not cleaned in quite a while. Furniture was sooooo.... dated. Beds are hard and the walls thin. We easily heard noise from neighbouring rooms. My parents built their house in 1970s & yet it looks more up to date than the décor in this hotel. Basically Prince Palace is OLD, not maintained and over rated. The pool is nice for young kids but you can get s good for cheaper elsewhere. Don't buy food or drinks there, the most expensive I've seen in all Thailand. Please find somewhere else to spend your money. It simply is not worth it.

Jailam Y.
Maldives
July 12, 2015
Will "never" recommend this place *read below*
food and the coconut bar staffs are nice and friendly
This is the worst place I have ever stayed! Will not recommend for any of U -I was traveling with my partner and both of our girlfriends. but due to lack of flight availability and out meeting me and my partner have to arrive in the afternoon and our girl friends wer arriving in the evening flight! -I booked a two bedroom suite by assuming that we will have two separate bedrooms with bathrooms but we had only one in two bedroom suites! -Also at checkin I clearly told the checkin agent (a guy -names are too difficult to catch) that our GF's will be arriving later this evening.. But after all when they arrived we had to pay extra to the hotel - they said they charger for extra person Cux they were not here for checkin with us I was so damn clear with checkin agent and he must have adviced earlier!! And two bedroom suites are only for 2 packs ?? Or traveling companions cannot arrive in 2 different int. flights?? - Our meeting was at 1800 on the 2nd July We arrive like 2 afternoon took a rest and wanted to iron out shirts to go to the meeting and guess what? Laundry closes at 1500 and we have no way to iron out shirts .. Spoke to the manager to provide iron and iron bord so we can do it our self she said they don't provide those ; but it's a shame for a 4 star hote to not to have these things!! -No wifi in the rooms !! How do you expect business travelers to work without Internet ?? We can't go all they way to lobby for wifi everytime when we need it !! -General Managers welcome and comment card was like kids coloring book I wish I can uplode it here -only a big refrigerator nothing in there(no minibar) -no adapters - if your guys wanna charge your laptop get your own adapter from home (two ports) -telephone in my room was barely working -location of the hotel is not good at all -checkout took too long(what to check in the room if there is no mini bar ) ? -MANAGERS DO NOT KNOW HOW TO DEAL WITH CUSTOMERS -Do not fit in 2 stars even!

Mohamed S.
Maldives
July 12, 2015
Great hotel.
Value for money, location and conformable.
Good stay except use of internet and Wi-Fi

Sumolrat D.
Thailand
July 10, 2015
Very close Bobae Market
cleanliness, convenience, center
Appreciated.