arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 10386 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

See L.
Malaysia
June 14, 2015
Goods
Morning Breakfast, Environment and comfort, value for money

salinee C.
Thailand
June 11, 2015
I feel happy to lived this hotel
Good location and a nce of staffs
I will be back again . THis place good for center in the Bangkok . So I will come back agian with my family and more friends . NIce location for lived

Ketsarin S.
Thailand
June 11, 2015
nice.place
nice staff good location

Blair L.
Canada
June 10, 2015
Amazing pool
Pool - stunning view of the city
Stayed 5 nights, surroundings area is full of markets and pubs.the café had a great breakfast buffet!

Ho T.
Malaysia
June 09, 2015
Terrible stay !
won't come back again ! it's time to reno.

NASSER A.
Egypt
June 08, 2015
Bad hotel
Very bad I was suffering

Thanakom P.
Thailand
June 04, 2015
Good
good shoping

gerri A.
United Kingdom
June 03, 2015
Prince palace may 2015
Views
If your wanting a nice polite welcoming to the Prince palace, think again. Around 10 staff in reception, not one of them wanted to help, didn't give us any info on check in at all. Nothing about check out times, about the hotel floors (there's about 40) where the breakfast was, pool, etc. My partner asked for a clean knife at breakfast and the waitress inspected the knife, muttered to another waitress and be grudgingly gave him a new one. The room furnishings were literally falling to bits. I'm not really a person to complain and I understand that you get what you pay for but from the moment of check in the staff were really unhelpful and rude, I believe they are what make the stay, clearly you can have a huge fancy hotel but without the customer service it's nothing! As other reviews say, the Internet isn't free unless your in the lobby then it's temperamental, and very crowded, I purchased some credits for the pc's as the lobby was massively crammed and it wasn't working very well, so had no choice because I needed check my flight in online and after I paid the user name ect didn't work. There isn't really anywhere to eat around the hotel, except a food court on the topfloor of the wholesale mall which is just small local food it was nice but nowhere really except the hotel if you want an evening meal close by. on a good note.. The hotel is good for the views of Bangkok sky line, the pool was nice and the breakfast was ok.

Loh L.
Malaysia
June 01, 2015
Good environment
Location, environment and cleanliness

Thanakom P.
Thailand
May 29, 2015
Good
Good