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Recent customer comments

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Very good



based on 10319 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.9
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Staff Performance 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

2 Gavin S.
Canada
March 23, 2015
Couldn't pay me to stay there again!
Pool
The stay was horrible from the moment I walked in the door! I have never been treated that way from the totally unfriendly receptionist the service was poor! We had no power in our room we called for someone to take a look, after 45 mins we left! Five dollars for a crummy coffee to six dollars for a coke. The only staff members that did their jobs were the door men!!! There was no wifi except in the lobby which in this day of age is not acceptable for "4star" hotel. For the price of the hotel It didn't deliver anything I wouldn't ever stay there again nor would I recommended this hotel for anyone!

7.7 John L.
Canada
March 21, 2015
Good value for a family
Value. Western standards. Location.
Comfortable landing spot for a family with children not used to a developing country. Breakfast offered enough variety for all, but not enough variety for more than 2 or 3 days.

10 Mustafa N.
Indonesia
March 21, 2015
Wonderful...
The room was clean and tidy, the staff was kind, and the location very strategic.
We feel very comfortable and satisfied.

9.3 KIM H.
South Korea
March 20, 2015
goood
good
Good

8.7 Walter S.
Sri Lanka
March 19, 2015
nice stay
food, shopping,hotel condition
It is a good and peaceful stay

8.7 CHOU F.
Singapore
March 19, 2015
Great location hotel for business
Location, breakfast, spacious room
Great stay with location. High floor with great view. But Lighting need some fix. too dark in rooms and corridor.

6.3 Walter S.
Sri Lanka
March 19, 2015
it's really like a real palace.. it's huge one!
breakfast buffet, comfortable to stay in the lobby and the pool such have a nice view. The staff is so friendly.
It was great and relaxing.. if there is an opportunity to travel again in bangkok thailand , I were choose to stay in Prince Palace Hotel again. it's a real nice hotel .. it's really a PALACE!

3.3 Chantelle K.
Australia
March 18, 2015
Not happy
Location
Stayed in tower C, outdated, carpet dirty, did not pick up from hotel although requested and confirmed, had to call in maintenance on first night after wiring in the room was sparking - also had no electricity in half of the room, reception staff were very rude, had to pay for breakfast as the room booking only includes breakfast for one person, WIFI free in lobby only- so you had huge groups of people sitting on the floor in the middle.

8.3 tidarat T.
Thailand
March 18, 2015
Happy time in hotel so much
Nice room and view
So good and happy

6.7 Hannu A.
Finland
March 17, 2015
ok
friendly staff