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Recent customer comments

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Very good

based on 10319 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.9
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Staff Performance 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

2 Gavin S.
March 23, 2015
Couldn't pay me to stay there again!
The stay was horrible from the moment I walked in the door! I have never been treated that way from the totally unfriendly receptionist the service was poor! We had no power in our room we called for someone to take a look, after 45 mins we left! Five dollars for a crummy coffee to six dollars for a coke. The only staff members that did their jobs were the door men!!! There was no wifi except in the lobby which in this day of age is not acceptable for "4star" hotel. For the price of the hotel It didn't deliver anything I wouldn't ever stay there again nor would I recommended this hotel for anyone!

7.7 John L.
March 21, 2015
Good value for a family
Value. Western standards. Location.
Comfortable landing spot for a family with children not used to a developing country. Breakfast offered enough variety for all, but not enough variety for more than 2 or 3 days.

10 Mustafa N.
March 21, 2015
The room was clean and tidy, the staff was kind, and the location very strategic.
We feel very comfortable and satisfied.

9.3 KIM H.
South Korea
March 20, 2015

8.7 Walter S.
Sri Lanka
March 19, 2015
nice stay
food, shopping,hotel condition
It is a good and peaceful stay

8.7 CHOU F.
March 19, 2015
Great location hotel for business
Location, breakfast, spacious room
Great stay with location. High floor with great view. But Lighting need some fix. too dark in rooms and corridor.

6.3 Walter S.
Sri Lanka
March 19, 2015
it's really like a real palace.. it's huge one!
breakfast buffet, comfortable to stay in the lobby and the pool such have a nice view. The staff is so friendly.
It was great and relaxing.. if there is an opportunity to travel again in bangkok thailand , I were choose to stay in Prince Palace Hotel again. it's a real nice hotel .. it's really a PALACE!

3.3 Chantelle K.
March 18, 2015
Not happy
Stayed in tower C, outdated, carpet dirty, did not pick up from hotel although requested and confirmed, had to call in maintenance on first night after wiring in the room was sparking - also had no electricity in half of the room, reception staff were very rude, had to pay for breakfast as the room booking only includes breakfast for one person, WIFI free in lobby only- so you had huge groups of people sitting on the floor in the middle.

8.3 tidarat T.
March 18, 2015
Happy time in hotel so much
Nice room and view
So good and happy

6.7 Hannu A.
March 17, 2015
friendly staff