arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good

based on 10391 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

Mike T.
February 21, 2015
Housekeeping staff and one bar staff were very friendly
Not very happy during my check in day becos the check in counter staff was not friendly at all. Can't request for extra bed and showing us attitude. We are staying in Prince suite which is 3 bedrooms with a living hall and small kitchen. The very 1st day when I step into my room, I step on broken glass and that really hurt.! One of the AIRCON in the room don't work well and leaking as well. No microwave in the dinning.

Lee C.
February 21, 2015
Suitable for family with children
Room spacious in 3 bedroom suite, easier to get transportation to everywhere and very convenient to buy clothes
Very convenient for shopping and cheaper price and alot of choices of clothes. Easy to get transport to other places (better get in the taxi with meter than tuk tuk which will abit higher price) and the hotel staff quite friendly. The only unsatisfied is the breakfast. Same menu for daily breakfast in the hotel...which i don't understand why they prepared the same dishes, bread, cakes, salads and drinks everyday (my family members had the breakfast for 5 days, get bored of the breakfast) but the food quite nice and delicious....please let the hotel management know about this!!!

Bente T.
February 20, 2015
lovely place in the midtle of the city
price, pool, location

Pham V.
February 20, 2015
Big room, good staff, near mảket,
I pleased to stay at the hotel

Michael C.
February 20, 2015
OK for the price
location, pools as there are 2 of them.

Peter B.
United States
February 19, 2015
I'd go again. Derinitely!
Food, decor, food
Hard to get the magnetic key to work. Shower head is for really short people. Lighting control is confusing. It was Chinese New Year. LOTS of people there. The service was not as prompt as it would be in normal circumstances. Other than those issues, it was a wonderful experience.

Jianhua Z.
February 19, 2015
the hotel is old and a little smelly…
food is good, large parking lot, and …

Sonam T.
February 19, 2015
It's okay though the furniture was old.
Food , lobby and food

Anthony A.
United Kingdom
February 18, 2015
What a Shambo;ic Organisation!
Started off badly as the car parking attendant at the ground floor level was rude and obnoxious in actual fact power crazy! Parking was hideous and simply unrealistic especially with luggage to lug down flights of stairs to Reception. The Personnel behind the counter with under a great deal of stress because of unruly Guests who were simply Monsters. This never a 4 star establishment! Never again!!!

George W.
February 18, 2015
great value
our three bedroom suite was great value the hotel was clear and staff friendly.Wi fi should be available in all areas of the hotel.
The stay was very good and I location was interesting.