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Recent customer comments

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Very good



based on 10483 reviews
  • Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for money 7.6
  • Food/Dining 7.0
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Rebecca D. from Sweden
Couples
Stayed one night in January 2015
No Wifi. Reception didn't work.
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Reviewed January 14, 2015

Toshiyasu H. from Japan
Business travelers
Stayed one night in March 2014
Lacation is good for business
Lacation is good for business, big room, town view
Reviewed January 13, 2015

weipeng B. from China
Families with older children
Stayed 3 nights in January 2015
Overall satisfied
Pool , hight, warehouse cloth shopping
Staffes are barely able to communicate in English , bathroom shower tub lick like hell, don't provide toothbrush , but overall worth the money paid !
Reviewed January 13, 2015

NATWARLAL M. from United States
Couples
Stayed 6 nights in December 2014
stafe need better training
hotel and hotel location
better train staff
Reviewed January 12, 2015

robert W. from United Kingdom
Families with young children
Stayed 6 nights in January 2015
I liked the hotel but staff were rude and miserabl
Pool, room and view
Great except for staff. The rudest and most miserable of which were around the pool bar.
Reviewed January 12, 2015

nikki E. from United Kingdom
Solo travelers
Stayed one night in January 2015
Prince palace
Good location to where I wanted to be in Bangkok
The room had 2 single beds when not requested no offer of bell boy taking luggage to room and hotel is very big having 3 separate buildings so finding room was a task in its self
Reviewed January 12, 2015

Dawn B. from United States
Solo travelers
Stayed 3 nights in October 2014
Great location, delicious buffet
great location, comfortable room, delicious buffet
Great location - about halfway between Khaosan road and Siam Paragon, MBK, and Central World. Delicious buffet is well worth the price. Room was comfortable and very spacious. Check-in took a very long time and was poorly organized. Housekeeping staff and front desk staff did not speak or understand much English. I would stay here again.
Reviewed January 12, 2015

Marooj S. from Bahrain
Groups
Stayed one night in January 2015
i love the hote. its like home. next time i will s
the pool, the food and the place
Reviewed January 11, 2015

Matthew H. from United States
Couples
Stayed 4 nights in January 2015
Nice hotel, but not worth the stay
The room, the door men, no third
The room was very nice and spacious for 1 bedroom suite. The free wifi that was listed was for only in the lounge and later discovered that it was horrible service that constantly was dropped. The hotel will charge you for everything that most hotels have included. The morning buffet was good, but it quickly ran out of food. The final straw was as we departed the hotel, the bellmen were insistent that he allow him to call us a cab and that it would cost 500 baht. I relented and told the bellmen that we needed Don Muang airport, waited 5 minutes and the cab pulled up. The cab quickly pulled away and so thought he knew where to take us, but was mistaken as we were driven to the wrong airport. Shortening the drama, I paid 750 baht for a cab ride, spent almost 3 hours in the cab and nearly missed my flight. Bottom line for the hotel, very beautiful, not a bad location but not worth the price if you are on a budget.
Reviewed January 11, 2015

Gary A. from United States
Couples
Stayed 7 nights in December 2014
Price stay
good view from Tower
Stay was acceptable, not outstanding.
Reviewed January 11, 2015