arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 10386 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

Mohamed S.
Maldives
May 17, 2016
Value for money
good stay except use of internet and Wi-Fi

Mohamed S.
Maldives
May 17, 2016
Value for money
good stay except use of internet and Wi-Fi

sheau L.
Malaysia
May 16, 2016
nice view, big room
like the pool so much... good location

Jelena K.
Malaysia
May 16, 2016
Good value for the money
Room had quite old furniture and dirty carpet. It is quite place at night considering that there is huge market place beside the hotel. Staff is very nice and helpful. Breakfast is good and served as early as 6 a.m. until 10 a.m.. It is good value for the money.

Christopher C.
Australia
May 16, 2016
Good and bad but mostly bad
Good value for the money where the rich would stay by mistake. We had a suite which was inconveniently located in C Tower which require a lift then a walk across a windy area to Tower A, a further walk to the lifts in the lobby on the 11th floor. Lots of lovely restaurants but all nearly empty as people are driven away by the high prices plus service and tax, including a tax on tax with alcohol. The TV's were old 20th century models and limited channels with no sports in English. Huge market below full of clothing in extremely bad taste that few with taste would wish to buy. Lots of empty cupboards in the kitchen area but no electric point for the kettle and the lead so short so it was only capable of being used on the floor under a heavy table. There was power point in the bedroom which did not work,(confirmed by a man who turned up a day later, light bulbs missing and no Bathrobes or slippers as advertised and requested the day before the man turned up, even after asking. Maintenance a worry. No WiFi in the room.The pool bar high prices, as were massages. (A small bottle of Chang 3 plus more than available outside. Smoking ares deficient and uncomfortable. Very few Muslims that I saw (The ones where women dress as Darth Vader's wife and the men like Goat herders) so why the ham needs to be separated from the rest of the food, including something wrongly described as "chicken ham" and no bacon available, is a little hard accept, when minorities like smokers are not catered for in comfort and convenience.

pamela E.
United Kingdom
May 15, 2016
great hotel
Just a little out of the way for me

Indah F.
Indonesia
May 12, 2016
Overall is Ok
Ok !

verna P.
South Africa
May 12, 2016
9
Breakfast excellent . Room excellent.

Sheng C.
Spain
May 12, 2016
Dirty & Old
We stayed twice during a week as I made the booking prior. Otherwise, I would just change for the second time. Both time I had my room changed. The furniture in the room is old. Carpet is dirty. The A/C was leaking water drops so we had to change. I also found roaches in the room which definitely I had to ask for a room change. The room with roaches was on the 22nd floor out of the 23 which means probably the whole hotel is infested. Never staying again here.

Marialaura C.
United Kingdom
May 11, 2016
D
H