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Prince Palace Hotel

488/800 Bo Bae Tower, Damrongrak Road Klong Mahanak, Pomprab, Khaosan / Grand Palace, Bangkok, Thailand (Show on map)

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Hotel Area: Khaosan / Grand Palace Number of Rooms: 744

Recent customer reviews

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Good

7.3

based on
7078 reviews

Value for Money
7.7
Location
7.1
Staff Performance
7.4
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.2
Food/Dining
7.1
All reviews (7078)
Sheila G. Groups United Kingdom, July 28, 2012
Comfortable room good service.

Good beauty saloon, nice pool lunch/pool bar.
10
The room was spacious, and clean, but the battery in the safe was not changed even though I spoke to Housekeeping and mentioned it at the Desk. It was surrounded by market stalls, so plenty going on.
Shopping Tip: Nice places I visited for shopping are Siam Centre and MKB-Tokyu. Busy shopping malls, but few people actually shopping.
Hyungyu C. Couples South Korea, July 28, 2012
Great view and huge rooms

it has pretty good breakfast and big rooms
6.3
it has pretty good room. but the location is so so it would be a great place if you travel with a big family
David H. Couples United Kingdom, July 27, 2012
Great hotel... Great food

The food and staff were great
8.3
This hotel is perfect for Bangkok. We didn't actually like the city, but the hotel was very nice.
Hotel Feature Tip: Try the rice for breakfast. It's amazing!
Francis S. Couples Philippines, July 26, 2012
good hotel location for shopping

grand view of bangkok
7
excellent rooms and services as well as amenities. it is a very family friendly hotel evident by the fact that there are a lot of children playing around the poolside. the hotel offers all classifications of dining i.e. chinese restaurant, thai restaurant, japanese restaurant among others. downstairs you can find a shopping mall where affordable ladies and men's clothings are located. although it is a little bit crowded at times because of people streaming in trying to find good bargains. overall, the hotel stay experience was excellent
That O. Couples Myanmar, July 26, 2012
spacey room, location is not very good but quiet

Good staffs
6.3
great view from the hotel room. clean and nice rooms.hotel interior design is classic. swimming pool is abit tiny but the water is clean. pool pub is amazing. beer is cheap.
Hotel Feature Tip: Good
Ron V. Families with young children Netherlands, July 25, 2012
Dirty and smelly room

Swimming pool
5
Room was dirty and smelly. No vacuum cleaning and dust on the woodwork. Even after complaining twice it took a while to clean ( not thoroughly done). Furthermore the hotel is huge which causes lack of services.
Mark P. Couples Australia, July 25, 2012
Grand Hotel but a bit dated...still very nice...

Great Facilities - pools, gym, very spacious, great decor, excellent staff, good overall condition.
8.3
We found the hotel fine. Very big property, so the foyer area could sometimes be very congested with guests coming and going. Services at the hotel were very good. Organising tours or hiring cars was very easy, a little bit dearer than doing those things yourself, but you pay for the service and the convenience of being able to do it all at the hotel. You can tell that in it's day it would of been an amazing hotel, little bit dated now, but still in great condition. Having 2 pools is a great asset as well. One is child shallow, and is surrounded by tables and chairs, has a bar and ressturant built into the area, it is set out really nice and at night it looks great. From here you get a great view of Bangkok. The other pool is near the gym, 25m long, 5ft deep, great for actual swimming and doing laps. Not alot of chairs up there though, but again great views. Pools were always clean and not over chlorinated, so it did not make your eyes red. Drinks in the hotel are really dear, so buy them outside and put them in the fridge in your room...easy. Restaurants in the hotel are a little bit dear, but they food was great. We ate there twice. Staff are very helpful and happy to chat. Buffet breakfast was standard type food, as most hotels are these days. Menu did not change though. Coffee was the worst coffee I have ever tasted - but that is a preference, not a reflection on the hotel. Hotel is massive and at first getting around was not easy, but after a day or so, you will work it out. There was not alot of info in the room about the hotel layout. There is a ferry stop no more than a minutes walk, which was super convenient and the first 6 floors of the hotel are actually indoor markets, where prices were fair and people were friendly. We would stay there again. Hotel does promote "free wi-fi", but that is either false or perhaps it is only with certain promo's, wi-fi rates are pretty high, we never used it. For the $55 per night that we paid - no com
Restaurant Tip: There is a food court in the markets on the 6th floor. Just follow the signs, food there was great, it's open from 8am-5pm and it is a lot cheaper than the hotel. Walk out from the hotel, turn left and then turn right and you find a 7/11 store tucked away, a little bit hidden.
Jack C. Groups Ireland, July 25, 2012
Nice hotel, But poor service!

Room was very nice, Bathroom very nice, Clean
5.7
Nice hotel, room was nice, big and clean! Was very unhappy with the restaurant. Food was not nice at all and the staff clueless about anything on the menu! also a major negative was the fitness center. This was on of the main reasons we booked this hotel and it was a disgrace. 3 machines in total, Very old and unusable! A joke that they would call it a fitness center. Other than that, the reception staff were very helpful and the pool nice! So over all good hotel but a bit to expensive in my opinion
Dineshwar V. Groups India, July 25, 2012
Nice rooms but not so clean

Getting Taxi is easy
6
Was good since I stayed only one day here. But was not so clean as expected.
Shopping Tip: Siam paragon is not so far.
Stacey M. Couples New Zealand, July 25, 2012
Average room, large but old and dated

Service, large room, good restaurants
7
Large rooms but room and bathroom very dated, shower temperamental, hot one minute cold the next. Staff were helpful for the most apart from the tour organizers trying to organize a ridiculously priced taxi everyday. Overall average stay moved to another hotel as soon as we could

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Customer Reviews - Prince Palace Hotel, Bangkok

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