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Excellent 8.4
Based on 2045 reviews

Recent customer comments

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based on 2045 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.9
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for Money 8.2
  • Food/Dining 8.0

Kim C.
May 13, 2016
Nice hotel, good location and clean
House Keeping is very good, but front desk staff a bit annoyed. They asked what time you will check out when you check in. Then, before a day, they called you again to ask "what time you will check out?" As a traveler, we may not know exactly what time we will check out. If we tell them before 10 a.m., but we check out at 11 a.m., is it a problem? Anyway, this is a good hotel. The management need to reconsider of their above strategy!

Peter R.
New Zealand
May 10, 2016
Relaxing turned to stress
This is a great property awesome design friendly staff. But out stay was a fawlty towers experience. From the get go we had continuous trouble with the key card entry. We had 2 days where the room was not services by 10 pm and we had to wait for this to be done We continually were waking up with headaches and when water started pouring from the ceiling we discovered why. There was s major blockage. And this was also aggregating the aircon hence we became sick. They kindly upgraded us after this would go back the place and location are perfeft The staff are friendly but don't understand English to well and are easily The staff did their best and were as helpful as possible. Just one of those visits where one thing goes wrong everything went wrong and frustration ensued.

Pei G.
May 09, 2016

Hoai H.
United States
May 06, 2016
Good value for money
Overall good value

Chee C.
May 05, 2016
Hip, clean
hip boutique hotel. The cafe at the lobby serves fabulous coffee!! Room was spacious and clean. However, mattress was a little saggy..time to change. nearest BTS is Chong-nonsi.

joeri T.
May 04, 2016
great value for money
great location and beautiful hotel... at accessible price

Roy A.
May 03, 2016
A very nice hotel

Anthony L.
United States
May 03, 2016
A. Lee
Decent location, great value for the money and friendly staff!

April 30, 2016
I booked for 5 nights a executive service you can dream of...
A warm welcome from the polite staff in very good English,very clean and nice room, afternoon coffee or tea with refreshments and the drinks (coctails, wines, sprankling wines, beers, etc) with a free small buffet as much as you want between 5.30 and 7...wonderfull! This hotel is top! Swimming pool to small and not enough beds, the gym is good.

song L.
April 24, 2016
not worth for money
this is my second stay with pullman silom, services is not good as what review say, the only good thing is they provide variety of choices for pillow