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Excellent 8.1
Based on 6306 reviews

Recent customer comments

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based on 6306 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.4
  • Location 8.2
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.4

Yew C.
July 19, 2014
Nice hotel with a touch of modern feel
Attentive Staff, Nice Decoration, Prompt Service
Generally a nice hotel, although the distance from the bts station is slightly long. Prompt and fast service with friendly staff. There is a park near the hotel which you can visit in your leisure time.

Rothschild C.
July 17, 2014
Centrally located, yet away from the noise of the main roads, good food
Had some light snacks at the roof top bar and swimming pool. Very relaxing atmosphere. The hotel is 5 min by walk to the main road and 10 min by walk to the underground train station and a major shopping centre. Very centrally located. Friendly staff.

zhang Y.
July 17, 2014
clean, big, convenient
The swimming pool, sauna,location
Excellent staff (good-looking reception girls :) with friendly attitude and a passion to serve. The hotel has it's own bar and swimming pool located at it's top level. the swimming pool is very nice as it has a good view from there. Location wise, 2 minutes walk and you will be at nana BTS and 5 mins walk to Terminal 21. It's a very new hotel, so everything is well design and looks nice.

Jurgen W.
July 16, 2014
Disappointing experience
The location of the hotel is great, welcome ice cream,
Overall our stay at the Galleria was disappointing. The website shows fantastic photos of the rooms which can only lead to disappointment. The rooms are much smaller than advertised. We had 2 different room types both of which were certainly below 20 sqm vs the advertised size of 26 sqm. The staff appeared friendly on the surface but did not seem to be very clued in when it came to procuring the address of a restaurant or getting taxis. Also there was a bit of a situation at breakfast where apparently one of the rooms was booked without breakfast and the staff got out right hostile towards my family. This was handled very badly. Overall I will not again stay at this property. Bangkok has so many nice hotels at reasonable rates on offer which are providing better space and service than Galleria.

Nicole A.
United States
July 16, 2014
it was an amazing stay.
Cleanliness, amazing breakfast, friendly staff
It was amazing. We initially prebooked this hotel and after staying we decided to come back for the last part of our trip. We totally recommend this hotel and the breakfast was great! Staff was pretty good too! We had a very long and tiring day and when we checked in, one of the staff members gave us complimentary ice cream! Thats a perfect way to check in, in my book! Thank you!

William M.
July 16, 2014
Nice modern rooms
Close to nightlife, clean modern hotel, good value for your money
Always stay here when in Bangkok. Rooms are clean and modern. Mini bar expensive but 7-11 is not far away. Lots of restaurants close buy and close to both Nana and Soi cowboy.

Cheng H.
July 15, 2014
Nice, clean & great valued
Comfortable, clean & well located.
Located near to BTS & shopping malls. Hotel is clean, comfortable & affordable price. Very friendly & attentive staffs. Wi-Fi connection & breakfast is good.

tong S.
Hong Kong
July 15, 2014
great experioence
good location, place, staff
good location, place, staff, i love the style of the hotel. 10- mins walk to nearest train station

nattaya R.
July 11, 2014
It was a great time there cool hotel nice decorate
Room swimming pool and nice people
Such a good time wish I can stay longer. Cool swimming pool nice bar good food at luch buffet.

Richard W.
United Kingdom
July 09, 2014
Great little hotel, located centrally to the BTS
Staff friendliness Cool room set up Location