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Excellent 8.2
Based on 1516 reviews

Recent customer comments

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Excellent



based on 1517 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 8.0

Peter H.
United Kingdom
November 04, 2015
good hotel
location food staff
very good

Glyn G.
United Kingdom
October 27, 2015
Good Sukhumvit downtown hotel
Room with a view
Booked a basic room but they put us on 15th floor with view over pool. Lovely room with free fruit and macaroons. Nice bathroom and supersize dbl bed. Lifts are fast in the hotel also. Good secure parking in a multi-storey to side of hotel. Swimming pool was clean but should really be bigger for the size of this hotel. Breakfast was good and plenty of western and Thai choice and coffee served to table very good. However, the bacon has the consistency of jerky which was a shame. As a note for travellers wishing to use taxis: Do not use the ones outside the hotel as they will not put their meter on (yes they are breaking the law as stipulated and clarified by the recent military government)so dont pay these cheats. So simple to do: Wait at the entrance of hotel and ask Bell boy for the FREE hotel tuk tuk to the front of the soi where it meets the main road of Sukhumvit and simply flag a taxi down there who will put their meter on.

Tom F.
Finland
October 21, 2015
Good location
Location, parking and staff
Ok for a few nights. Some of the interior items getting a bit worn and runned down. Breakfast room too small for the amount of guests, created ques for the food. Generally ok, price/value ok.

Khaled A.
United States
October 16, 2015
nice hotel
location clean and staff

christopher K.
United States
October 12, 2015
Older style hotel but pretty well upkept
Restaurants, mattress, cable
The hotel is older style but pretty well upkept and clean. The bathroom is spacious but again, very old fashioned. There is no bidet in the toilet, which is very strange in Asia, and very inconvenient. Luckily the shower head is on a hose and it reaches over to the toilet. Other than that, it was a nice stay.

John T.
United Kingdom
October 08, 2015
2nd time I have stopped it just get better
Valve for money room and staff
One of the best in bangkok

Terry K.
Switzerland
September 28, 2015
Convenient and practical
Big room, great location, friendly and helpful syaff
Great! But I find the taxi drivers becoming a greater issue in BKK than ever before. The staff were wiling to contact the tourist Police but unfortunately I had not taken the drivet's details.

John P.
Australia
September 25, 2015
maximum comfort
room, location, staff
great stay.. received free upgrade to executive floors, but did not use the facility. staff very good and courteous. room not the biggest, but still very comfortable.. good location and reasonable walking distance to BTS and MRT.

RAVINDRAN N.
Malaysia
September 25, 2015
Favorite hotel in Bangkok
Massages.Food at Rang Mahal on the 22nd floor. Shopping
This time I was Upgraded.

Wayne C.
Canada
September 06, 2015
Not for business travelers
Location, staff, location
While a great tourist hotel it is not for the business traveler. Poor access to taxis is a constant problem. They either don't want the trip when flagged by the staff because it isn't to their liking or double the fare in an attempt to hold you hostage. This would be a great place for Uber!! Competition would do much to changing attitudes.