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Royal Benja Hotel, Bangkok

Royal Benja Hotel, Bangkok
Rating:

Number of rooms: 400

Location: Sukhumvit

Address: 39 Sukhumvit Rd, Soi 5, Bangkok, Thailand

Customer Reviews

ordinary Guest Rating: 4.3

ajay K.

India

Family with young children

Date of Stay: 16 Jun 2009

 Value for Money: 4/10
 Location: 8/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 4/10
 Food/Dining: 2/10

nothing

very old ,rooms not renovated since ages

as far as i am concerned hotel lobby was ok but we were not going to sleep in lobby else rooms had a dead look , rooms without life,all naked walls no beautiful painting, lamp shades were of iron giving a look of iron age.old tv was placed in the room. no feel good factor. a lot can be done to fasinate the eyes.

Good Hotel Guest Rating: 8.3

louis W.

United States

Couple

Date of Stay: 31 May 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

Price - Location

Dont use suade style couches, those collect dirt too easily

The Hotel is well situated, only issue is time trying to get available taxi, yes always ask the bellboy to get the taxi- do not go to the Taxi mafia thats right near the curb. Its strange that the Taxi Mafia wont even drive up if the Bell Boy is hailing for taxis. I guess the bellboy does know they are bad. Breakfast was unusually decent for the hotel, I have not seen that many breakfast buffets at these price level hotels with plenty of variety. you need to dig in to the bottom of the steam trays to get the warmer food after a while. I didnt get a chance to try the pool this time though. Room was clean, fresh paint, good bathroom area.

Hotel you will be happy with in Nana, Bangkok Guest Rating: 8

ian C.

Australia

Solo Traveler

Date of Stay: 24 May 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Bedroom and bathroom are spacious, well appointed, and clean. Airconditioned. Comfortable beds. Tour desk in foyer. Internet available in room/foyer. Handy to Mana station. 24-hour supermarket 3 minutes away. Minibar in room. Swimming pool and gymnasium.

While an electric kettle is provided in the room, didn't see any sign of tea, coffee, or biscuits.

Royal Benja was recommended by travel agent friend who visits Bangkok frequently. Internet room rate was US$42 per night including breakfast which became US$50 when taxes were added. Concierge and reception were pleasant and helpful. Breakfast vouchers issued on check-in. Noted that breakfast catered for US/European, Asian, and Middle Eastern dietary requirements. Plenty of good restaurants nearby.

Shopping Tip : Looking for a tailor? just down the street you will find Ali's Dress Man. A friend recommended this establishment and I was happy with the slacks and shirts I bought.

Royal Benja Guest Rating: 6.3

steve P.

United Kingdom

Couple

Date of Stay: 22 May 2009

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10

Spacious rooms,great views over Bangkok, fantastic pool area

Room smelt of cigarettes despite us being non smokers. There were ants in one of the beds! Lots of annoying taxi drivers touting for business outside. Why pay a 1,000 baht deposit?

Have stayed here several times: standards appear to have slipped. Check-in entails sitting at a large desk with a lady interrogating all your documents. Staff are friendly enough/rooms are large but you have a feeling that you are not a guest - rather somebody the Hotel is doing a favour for by giving them a a room. The internet cafe remains expensive anda sthis is a large hotel you do not feel valued as a Customer as the staff are stand-offish (altho' the Bell captain's a good help). The pool area is one of the best in the whole of Bangkok's Hotels but overall we flet that we were just another number in the Hotel. The minbar was expensive. I would still recommend this place but they certainly need to tidy up their act on the points I have mentioned. Currently a six and a half out of 10

Restaurant Tip : Take a walk to La Mer seafood restaurant on Soi 7 - about 10 minutes walk away.

Right Royal Stay Guest Rating: 8

robert S.

Australia

Business Traveler

Date of Stay: 14 May 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

The hotel is ideally situated to all services. The rooms are big, clean and the staff is very helpful. The rates are competitive and I have stayed there about 20 times and will continue to do so.

Breakfast is sometimes a little tired alth0ough the staff are happy to refresh some of the dishes that are getting very low.

I have stayed in many hotels in Bankok in my 15 years of doing business in that area. The Royal Benja is one of my and my colleagues favourites as it is very centrally located, has very clean and good sized rooms. There is no aesthetic extras like flowers and pot plant arrangements as what you see is what you get. I like this and suspect that the extra hype would ensure the rack rate rises. There are many facilities including massage, tailors, bars, supermarkets and restaurants in the very close area and transport by either tuck tuck, motor bike, taxi or the sky train to any other part of Bangkok is a simple and enjoyable journey. I use the swimming pool and gym regularly on all my overseas travel and I can recommend both of these on the 5th floor of the Royal Benja. The pool has a great outlook over Shukimvit road and although one end of the pool is fvery shallow that will suit those people staying with small children. Breakfast is a great variety of dishes from many cultures and all clients can have a taste of these different dishes. It is also a hotel in which you can meet and form strong friendships with many of the other travellers.

Restaurant Tip : The supermarket up the end of Soi 5 towards Shukimvit road has everything you need to purchase and the big bonus is the cheap,and wide variety of plentiful food both western and Asian.

worth to stay Guest Rating: 8

anh D.

Vietnam

Solo Traveler

Date of Stay: 12 May 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

room big, clean

Breakfast - less for choice

worth to stay. Location in Sukhumvit not far to shopping center - good for self exploration. Enjoy in the night time to walk along the market.

Sightseeing/Attractions Tip : Also good for shopping

Luxushotel????? Ist mir nicht aufgefallen!!!! Guest Rating: 5

torsten H.

Germany

Family with older children

Date of Stay: 03 May 2009

 Value for Money: 4/10
 Location: 8/10
 Staff Performance: 2/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

Die schöne Empfangshalle ist das einzige positive Merkmale dieses angeblichen Luxushotels.

Zimmer abgewohnt, Schimmel in der Dusche, Dreckige Fensterscheiben und fremde Haare im Bad und im Zimmer. Unfreundliches Personal, vorallem am Frontdesk und des Security Personals. Kein Safe im Zimmer. Swimmingpool nicht zu benützen. Das Wasser dreckig und ekelig.

Bei meinen nächsten Reisen nach Bangkok werde ich das Royal Benja keinesfalls wieder buchen.

Great for the price. Guest Rating: 6.3

midhat M.

Canada

Solo Traveler

Date of Stay: 01 May 2009

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 4/10

Friendly and fast service.

blood stain on the sofa. I would suggest that cleaning lady should have taken care of it.

Room 2501 had blood stain on the sofa therefore could not use.Would like to see more channels on TV like BBC, CNN or other english channel Breakfast was same everyday. Location is OK, supermarket is near by few minutes walk, lots of restaurants also. MRT/subway is less than 10 minutes. Night bazar is few minutes away. Room and toilet size was good.

Shopping Tip : Everything is near by.

Nice Location Guest Rating: 7.7

salim R.

Bangladesh

Family with older children

Date of Stay: 24 Apr 2009

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 10/10

Breakfast, Swimming pool, Pastry shop

No internet in the room

The hotel is situated in the central Bangkok with easy access to the Sky train, Different type of restaurants especially those like Middle East foods, close to the Bumgrungrad hospital and might life in Nana Plaza. Though it is in the prime location of Sukumvit Road, the hotel needs some refurbishment to win the competition with the surrounding hotels. If the management can reduce the room rent then it will be a nice place with value of money.

Restaurant Tip : Middle East restaurants are only 10 minutes walk from the hotel.

BKK 14. - 19.3.2009 Guest Rating: 7

bernd H.

Germany

Family with young children

Date of Stay: 19 Mar 2009

 Value for Money: 6/10
 Location: 4/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 10/10

location as we had several appointments at Bumrungrad Hospital

80 % of the guests part of mass tourism.

rooms a bit run down (I know this hotel for more then 10 years). Especially the carpets are very dirty. Breakfast Buffet every day the same, low quality food and not tasty. The taxi service is more and more suppressed by some local mafia trying to scare meter taxis away.

Restaurant Tip : Restaurants in "little Arabia"

Nice Hotel Guest Rating: 8.3

sam M.

United States

Solo Traveler

Date of Stay: 25 Feb 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Close to Nightlife and BTS.

None

Nightlife Tip : Lots of action around this hotel. Within walking distance to lots of bars and entertainment plazas.

Royal Benja Hotel Bangkok Guest Rating: 9.3

robert N.

United States

Solo Traveler

Date of Stay: 22 Feb 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

Hotel is conveniently located in Soi 5. Many Restaurants and shopping. Breakfast is very good and the staff make you feel at home.

None

The Hotel is located on Sukhumvit Soi 5 and is very exciting place to located. You have many Shopping areas, Street Vendors offering many good deals including stores and Restaurants. The hotel has excellent amenities and the service from staff is excellent. The staff make you feel at home and help with the areas vast Restaurants and shopping. It is a very good experience to stay at this hotel to feel like you are in Thailand.

Nightlife Tip : This area is great for Shopping, Restaurants, and Clubs near the Nana Plaza area.

first time in thailand Guest Rating: 5.3

michael M.

United Kingdom

Couple

Date of Stay: 17 Feb 2009

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 4/10

quiet at night. Noon checkout useful.

staff had limited English. Evening in house entertainment started late.

The only hotel I have ever stayed at where you were provided with a kettle but not with tea bags nor coffee. The staff were OK but not overhelpful and appeared to have a poor grasp of English. Breakfast was adequate but poor compared with the standards I have experienced in Hong Kong, Singapore, Kuala Lumpur or even Penang. The immediate area is interesting and there is a good pub very nearby but you are a long way from the river and Grand palace sights. There is however a good service to the river by skytrain.

Sightseeing/Attractions Tip : avoid the costly tourist boat up the river and jump on the local transport system from central quay.

Good Guest Rating: 9.7

yulia V.

Russia

Couple

Date of Stay: 14 Feb 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

Location Rooms

deposit of 1000 THB

Stayed in this hotel for 1 night before flying home. The hotel is perfectly located close to skytrain and various shops. We bought fruits to bring home in the supermarket nearby. The room was huge and convenient. The breakafast was also nice, but very crowdy.

Shopping Tip : Supermaket on the same steet offers wide choise of fruits for small money.

Good Hotel Guest Rating: 7

malcolm S.

United Kingdom

Couple

Date of Stay: 07 Jan 2009

 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 4/10

Right in heart of the nightlife. Big rooms. Big bath room. Great views of the city. Informal.

Small pool. Breakfast not that great.

Stayed here for 3 nights in Jan as a stop over from Oz we got a big room on the 24 floor , smokers room forgot to ask for non smoking. The room had all that you would need. Hotel is in a good location but ask for a higher floor as there is building work to the side .The pool is not that big but ok for a cool down . Breakfast was ok . Ask the hotel to send the limo to the airport 750 baht better to pay more than be killed by the mad taxi drivers you will get at the airport 450 from the rank takes 25 min to the hotel from the airport.

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