arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.4
Based on 2465 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2465 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.5
  • Location 8.4
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.4
  • Food/Dining 7.8

John G.
United Kingdom
February 11, 2013
Great location and great service
Heart of Chinatown!
Really enjoyed our stay here in the heart of Chinatown in a great hotel. Clean and very unique, you could easily be staying in China itself. Great places to eat just down the road, hawker stalls serving roasted duck and pork to die for!

robert R.
United States
February 11, 2013
Gem of a hotel. Excellent service.
Colorful decor, sweet smelling, a bed the size of a small island.
After wandering around Chinatown for hours in the sweltering heat, when we finally located this hotel, we were quickly whisked upstairs to reception, a cool space scented with peppermint. After recovering on a lovely couch with a cup of tea and refreshing washcloth, we were efficiently checked in and shown to our room. Lovely, colorful, clean room with a great big bed the size of a small island. Awesome service from all staff. Various locations throughout hotel for sitting and relaxing. Good access (walking) to river. Not too far from subway and river taxi's. Very pleasant all around. Shanghai Mansion is a slice of tranquility amidst the chaos of Chinatown, Bangkok.

Irina R.
Latvia
February 09, 2013
Beautiful hotel but be aware of China town.
Very spacious, quiet, trendy
Hi there, We staid in the hotel for 2 days. It was beautiful greeting. They offered us wet towels a a cup of green tea. Staff is very helpful and like to share their smile with you which is very unusual for Bangkok. There is no much to say. The hotel rooms are exactly as on photos. Very clean and tidy. They are also taking you to a shopping center on tuk tuk free of charge. The only cons are they are cleaning the rooms around 4pm (which is quite late I think) and it's located in China town which I personally disliked very much. Oh yes, be aware of one butler. He has a good relationship with local taxi drivers and will pretend to get you a "cheaper deal" which is 3 x more than normal rate. It's always wise take a meter taxi.

Matthew H.
Australia
February 08, 2013
Beautifully decorated rooms in a prime location
Breakfast is fantastic; the rooms are large and beautiful
the rooms in this hotel are at their basic three-star, but they've been done up so beautifully you almost don't notice there's no carpet, but instead some mats on a concrete floor. the bed is large and extremely comfortable. the restaurant on the 3rd floor provides a buffet of guangdong/thai/western food that is extremely delicious. dinner is also reasonably price and very tasty. location is good, although i find chinatown too bustling and hot. it is great to come to the hotel, which is peaceful and well conditioned, after a day of touring.

Laurence C.
United Kingdom
February 07, 2013
Excellent location in China Town
Very good service and excellent food
An excellent facility, lovely room and facilities in it. A very nice Chinese feel to the place with good quality, friendly service. The restaurant serves lovely food. Located in the middle of China Town which has a great vibrant atmosphere. Only a 15 min walk to the river ferry service. I'd certainly visit again.

Sarah G.
United Kingdom
February 07, 2013
Fantastic hotel, brilliant service, great location
location, staff, rooms very nice and unusual
We had a brilliant stay at this hotel over christmas 2012, the staff were exceptionally helpful and the location in china town is fantastic. Rooms were decorated beautifully. We would definitely stay again.

Alan K.
February 04, 2013
Beautiful hotel with great service!!!!
beautiful interior, friendly staff, nice rooms, good location!!!
i really love this hotel en would recommend it to anybody. the rooms are spacious, nicely decorated and the service is superb!!! why go anywhere else. we booked 5 rooms for one night and wished we could have stayed longer.

Ellie H.
United Kingdom
February 03, 2013
Beautiful hotel
The features of this hotel are stunning and location great
Right in the heart of china town, if you want to see a different side to Bangkok I would defiantly recommend. The hotel is stunning with all the rooms decorated individually, so different to the run of the mill modern hotels, every where you look there are different artefacts or pieces of furniture to relax in and take it all in. The staff are so friendly and helpful and the breakfast selection has something for everyone. I would most certainly come back and defiantly recommend to others.

HO H.
Singapore
February 03, 2013
Awesome hotel with great location
Nice ambience, Good location, Great service and afforadable
smooth check-in with great service from hotel staffs. really nice ambience and good location. good to stay for a day to walk around chinatown, good seafood and dessert just a distance away. massive jam just outside of the hotel so just spend the whole day at chinatown. however, bathroom is kinda open-spaced concept so best for couples (only if you mind).

thomas P.
New Zealand
January 31, 2013
Excellent rooms in China Town
The room was very spacious and romantic
we had a nice stay here. was a small hotel and we went for the downstairs premium room which cost a little more, but was very spacious. great bath. breakfast and bar were average. i thought it would be a bit more happening. especially the downstairs area that opens to the street. they should spend some money down there and it would really make the hotel better. however, very quiet. we could not believe how quiet it was in our room. so, good to get a good sleep and we are not the types to hang around the hotel too much anyways. had to taxi to places of interest generally.