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Excellent 9.0
Based on 2069 reviews

Recent customer comments

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based on 2069 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.9
  • Location 9.1
  • Room Comfort/Standard 9.2
  • Service 9.2
  • Value for Money 8.5
  • Food/Dining 8.8

Janice L.
June 03, 2014
Comfort, Known brand-name and standards, great pool
The stay catered to all i was looking for for a weekend trip in Bangkok. Its quiet enough being away from the main shopping areas, yet accessible via a short taxi ride. The pool was quality as well with a wide breakfast buffet spread.

Joon C.
May 31, 2014
Absolutely pleasant and wonderful stay, as always.
1) Beautiful setting

Anderson C.
May 27, 2014
get what you pay for
room, clean but not location
very hotel. you get what you have paid for. Business hotel!

James F.
United States
May 26, 2014
Location comfort staff
Excellent, this is a great hotel with a caring staff. I would recommend this hotel to all travelers to Bangkok, Thailand.

Rudolph V.
United Kingdom
May 26, 2014
This was a wonderful hotel.
Attentive staff, along the river and location
Wonderful stay at this hotel

Matthew H.
United Kingdom
May 26, 2014
Lovely hotel. The staff were so accommodating.
Staff Location Spa
It was an amazing experience. When they discovered we were honeymooners they upgraded our room and twice left gifts for us.

tsang L.
Hong Kong
May 17, 2014
comfortable nice service
nice river view and the restaurant
relaxing, comfortable , room service and front desk service are suprising

Lois Y.
May 16, 2014
I felt pampered during my stay
convenient, comfortable and consumer oriented
wonderful stay, i will be back again :)

Brandon A.
May 06, 2014
Very impressed with hotel
Quality of hotel excellent Excellent airconditioning which is required in Bangkok Felt very relaxed at hotel Chargers whwre very reasonable for quality of hotel
Excellent Would stay again and recommend to friends

Markus M.
May 04, 2014
Great luxury hotel with good location
Riverside location, friendly staff and luxury interior
We stayed only one night in Krungthep Wing (Deluxe Balcony). Checkin was fast and staff was very friendly and helpful explaining possible activities. Afternoon tea with small snacks and "happy hour" drinks in the lounge were a nice plus. Free cruise was located just next to the hotel in the evening and it made it easy to have a dinner outside restaurant (taxi back to the hotel was only a few bahts). Only disappointment was the breakfast, which was quite ok, but we were hoping to see wider selection of food available. Shangri-La isn't a cheap hotel but we got a decent price with Agoda so the price was ok. Overall a very nice hotel and we can recommend it to anyone considering staying in Bangkok.