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Excellent 9.0
Based on 2071 reviews

Recent customer comments

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based on 2071 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.9
  • Location 9.1
  • Room Comfort/Standard 9.2
  • Service 9.2
  • Value for Money 8.5
  • Food/Dining 8.8

stephen C.
February 18, 2014
Excellent pale for an anniversary
service, food, location
with a river view room our stay at this hotel was fantastic. service was absolutely top call the room had a direct view of the river and got a great pic of full moon rising over BKK with the temple below. The Horizon Club option is definitely good value for money. This hotel is not cheap, but the experience is worth it.

United Kingdom
February 17, 2014
Pleasant enough, would use again.
Very clean, attentive staff, food and bar facilities
I arrived here just for 1 night Valentines with my fiance. Rooms are very nice, big, very clean and extremely well equipped. Nice big bathtub and separate high pressure shower with the usual stock of bathroom products including tooth paste. Ideal hotel for couple and likewise if I had been on a business trip I'd of been quite happy with the facilities in the room.

Michael H.
February 17, 2014
Location, Hotel itself is sensational, Food
Excellent Hotel, great location one of the best in Bangkok

William F.
United States
February 15, 2014
Great hotel in heart of Bangkok
Staff, rooms, Horizon Floor
Perfect place to stay in Bangkok. We ended our travels at this hotel before getting on a plane for 24 hours of travel. Great location to walk around a see off streets.

christopher C.
United Kingdom
February 13, 2014
Fantastic and relaxing
Rooms, river location, spa
Fabulous. I love the hotel. Location is awesome overlooking the river. Lots to see. Restaurants. Hotel is great.

Mariannick G.
February 08, 2014
Luxurious and classy
Beautiful rooms, excellent service, delicious food
We only stayed one night here on our way through to Chiang Mai but it was a glorious start to the trip! We had arranged an airport pick-up by hotel limousine and they were right on time and exactly where they said they would be. We were met at the main entrance of the hotel and taken directly up to our beautiful room to check in. The room was spacious and comfortable with an enormous bathroom and lovely balcony overlooking the river. The bed was very comfortable i.e. not the usual Thai very firm bed! The gym is very well equipped however could probably do with a couple more treadmills as they were very popular! We had dinner at the Thai restaurant and thoroughly enjoyed our the set menu. Don't pass up the Tub Tim Grob for dessert, it's a revelation! We arranged an airport transfer back to the airport the next day and the staff were very helpful in regards to timing the trip given the local protests occurring at the time. We loved it here and would highly recommend it.

Wenxu Z.
February 07, 2014
customer service is excellent
service , view , food
i am very happy overall and will certainly consider shangri la again for my next visit to Bangkok

Carolyn S.
United Kingdom
February 06, 2014
A magnificent experience
The rooms, the staff and the fabulous location
We loved every minute of our stay everything was perfect

anthony L.
United Kingdom
February 05, 2014
Friendly staff,Nice swimming pool,Centrally located.

ronan H.
February 05, 2014
good service, good facilitues, great gym,
river, great service, great pool and garden
great stay, great service, nice view, great gym great breakfast