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Excellent 9.0
Based on 2101 reviews

Recent customer comments

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based on 2101 reviews
  • Cleanliness 9.3
  • Facilities 9.0
  • Location 9.1
  • Room Comfort/Standard 9.2
  • Service 9.2
  • Value for money 8.5
  • Food/Dining 8.8

Lay T.
March 25, 2014
Superb service worth the every single cents.
Knowledgable staff, attentive! Giving us late check out after knowing our departure time without we request. Front desk give us free extra bed for our eldest boy.

Stephen T.
March 25, 2014
Short stay at the Shang Bangkok
River view, great service and nice rooms
Stayed at Horizon Club floor, room had magnificent river view located in a quiet corner. Service was impeccable with breakfast and happy hour drinks provided daily. The Horizon club rooms Are Good value for money, hence I will definitely consider staying at the Shang next time I visit! Agoda service : you did not relay my request for river view room and late check out, was disappointed with this aspect Of your service delivery and communication!

Alexander R.
March 24, 2014
Great hotel but do not order food in your room
Friendly staff, large room, clean
Great stay, friendly staff, nice view from the top floor over the river. One negative point: I ordered food in my room one night, but the quality was horrible. Had a baby back rib, but received huge ribs which were completely dried out between the ribs and the outside was one big chunk of fat. Honestly I had a weird stomach for 2 days.

Henrik W.
March 21, 2014
fantastic hotell
room with river vieu, service and breakfast
We got very good service from arrival to depart. Nice and luxury stay for to nights. breakfast exellent, lunch very good, high price, but everything was value for money. highly recomended.

Peter P.
March 20, 2014
Great view
View, location and service
As usual, fantastic service from staff, and excellent room. Balcony room was super, as you have the best view of the river. A+

Marjorie D.
United States
March 18, 2014
What a Beautiful Hotel!
Friendly staff, great location and wonderful river views!
We had such an amazing time in Bangkok at the Shangri-La. We only had one night, but it was a fabulous night. The room was amazing and so were the views from the balcony room. Everything about this hotel is lovely. The staff is friendly and attentive and English speaking. I would love to return to Bangkok and definitely would stay again at the Shangri-La Hotel. We highly recommend without any concerns!!!

Carolyn K.
United Kingdom
March 13, 2014
Great hotel in excellent location
Clean, luxurious and located on the river next to the ferry and boat pier, and the sky teain station. - You couldn't ask for better transport links to major sites!
We had a fabulous stay. everything was lovely, not least because we were given a free upgrade to a suite - sheer heaven!

Yurika O.
March 12, 2014
wonderful stay at riverside!
Great, georgeous and kindly hotel
Staff's service was so nice and fast. The room was so beautiful and beautiful veranda on riverside.

Daniel Y.
United States
March 10, 2014
Everything great would return
Internet rooms great. Great staff everything was great
Great services. Would return when around this region. Thank you for all the great experience at your facility.

bian C.
March 09, 2014
it was fantastic!
as above mentioned
I will definitely return to this hotel as I find it very good per what i have ticked above. Good job to Agoda for the manner how you advertise allowing people like me to make a good choice in hotel selection.