arrow-up-icon Get points on your miles program!
Back to hotel info

Exceptional 9.1
Based on 1114 reviews

Agoda Verified Reviews

Filter by traveler type
Exceptional



based on 1114 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 9.2
  • Location 9.7
  • Room Comfort/Standard 9.2
  • Service 9.1
  • Value for Money 8.4
  • Food/Dining 8.5

9.7 Run T.
Singapore
August 21, 2015
Excellent premium hotel
Location, room (big bathtub), service
The hotel is excellent, impeccable. We had a wonderful stay!! The staff was very attentive. Bringing us all the way up to our room for the check in. And when the room smell of cigarette, they immediatly changed another room for us. The room was very comfortable, all the finishing was good. The bathtub was huge. Location is great, Siam Paragon is just next door. The spa was superb! We were totally recharged after the amazing spa session.

9 Jonathan S.
Thailand
August 11, 2015
Very nice hotel right in the heart of Bangkok
quiet, relaxing and comfortable
you feel like you're at a resort in the hotel.

9 oliver R.
United Kingdom
August 02, 2015
Great stay
Location amenities staff
Excellent stay little slow check in had to que and large que for breakfast otherwise would stay again for sure

8.3 luke K.
Hong Kong
August 01, 2015
nice place
nice place

5 Hou I.
Taiwan
July 20, 2015
Staff need traing more
Loction

9.3 KUOCHEN H.
Taiwan
July 19, 2015
Good
location,swiming pool,location

9 Nicole C.
Malaysia
July 18, 2015
Convenient
Clean, convenient, service
the stay was great. Very near to siam paragon. The best mall in bangkok.

7.3 Elzira R.
Portugal
July 07, 2015
Warm welcome, nice service
Location, service, spacious room

7.3 KWOK L.
China
July 04, 2015
Poor staff performance
Location
The hotel staff arranged me a taxi that the driver didn't understand English. The staff didn't brief the driver well and I spent over an hour on the taxi but failed to go to the hotel that was near by Asiatique. Eventually I asked the driver took me back to the Siam Kempinski. I immediate lodged complaint to the hotel staff who asked me to wait for his investigation. It was already nine o'clock and I hadn't have dinner yet. I was so disappointed that they seemed didn't concern my needs at that moment. It should not be the standard of a five star hotel.

9.3 HO W.
China
July 04, 2015
A good value for money
The location is good because Bangkok is very hot during the day. The hotel is linked with Siam paragon mall. The staff are very helpful. The pool is nice.