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Excellent 8.3
Based on 2787 reviews

Recent customer comments

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Excellent



based on 2787 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.5
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 7.9

Elise Y.
Singapore
November 30, 2014
Bathtub cld be cleaner. Kids-sharp corners in room
Great location, just 5-10 mins toMBK, Siam Ctr, Siam discovery, at least 10-15 mins walk to Siam Paragon. The National Stadium BTS is just a v short walk from hotel.20mins to Jim Thompson Museum
Overall, a pleasant stay because of location and the tranquility of hotel. A pity, there's no pool for kids. We were looking forward to it because of the rooftop view. pool was at least 1.5m. Room could do with a little more lighting. Tried the signature spa massage but wasn't anything to shout about.

Kelvin W.
Singapore
November 29, 2014
Excellent Location near MBK & MTR
location, food and pool
Stay was good and service staff was excellent. Dutiful and service oriented staff makes the stay enjoyable. High floor Pool makes the swim enjoyable and the distance to MBK makes us wanted to shop for more.

jerome C.
Singapore
November 27, 2014
service
hotel with style
Nice hotel but service need to improve.

Ming H.
Australia
November 26, 2014
Everything is great except wifi
Room, location, view
The location is great, very close to the subway station, n walkable distance to the shopping area. Room is very modern , stylish, n clean. Everything is great except the wifi connection in room n at the lobby. To be able to use their wifi, user need to go to their hotel wifi login page to key in the username n password every single time, it is very NOT user friendly.

Gail W.
Canada
November 25, 2014
beautifully designed hotel in a great location.
Pool breakfast and funky decor.
We had a great stay for 4 nights. The location is perfect. We went to MBK, Siam Centre and Siam Square night market to shop. It is very close to the skytrain and Jim Thompsons house. The breakfast was fabulous and always fresh. The cocktails at the pool bar and on the ground floor were delicious. Will definitely stay here again.

BENSON L.
Singapore
November 24, 2014
Bad hotel noisy smelly
The hotel location is opposite stadium. Very noisy when there is a event. Room smelly

Simon F.
United Kingdom
November 22, 2014
Great Hotel
Great views from our room and 25th floor bar, clean with a great location.
The hotel came recommended and didn't dissapoint, the staff were friendly & the hotel clean with great views over the city. Good value, close enough to reach the main sights via train or taxi but far enough out of the addictive chaos of Bangkok.

Tony N.
Australia
November 22, 2014
Good hotel, service, location
quality, service, location
No problems, easy and effortless

BOO Y.
Singapore
November 18, 2014
great welcome drink / great location / great renov
very impressed with this hotel / renov / room / speed of check in
great hotel to stay will be return back

LOW V.
Singapore
November 16, 2014
Hotel Standards
location.
Was not well attended to during my check in. Disappointing!!! First there were a few hotel guests around at the lobby. Some apparently in queue while others were just standing around as part of the queue. Staff also entertained those who was not in the queue line. To my amazement the queue i was in was for check outs and payment. i have no idea at all as the 2 desks at the side were for check ins. No notice of check in was displayed. 1 desk was empty while the other one was occupied by guests and a staff. When it took almost 20 minutes for another staff to come out to the other empty desk he was not very versed i English and am not sure of what i requested. I will not go on. Anyway wished that my check in was smoother and hassle free. No point lamenting. Just my luck at that time.