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Recent customer comments

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Very good

based on 3094 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 7.7
  • Room Comfort/Standard 7.5
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 6.8

james P.
United States
November 12, 2015
bad experience
this is the second time staying at this hotel.first time exhausted from traveling for 26 hours checked in to cube feel asleep didn't pay attention. up early for flight. this time checked in late afternoon. the room smelled damp and musky a little more so than most bangkok. room was surfaced clean. dust in corners stain on wall,could easily be washed off.very limited tv stations.there was a kettle in the room to make hot water,but for the life of me could not find a place to plug it in. i found a house keeper who laughed got on her hands and knees but the kettle on the floor and plugged it in under the dresser. had to leave the kettle on the floor. the restaurant was nice ,pricey smaller than usual thai portion,expensive with 10% service charge added on. located down a dark soi would not recommend walking outside of hotel at night

Waqar K.
November 09, 2015
Good Comfortable
Cleanliness, Price, Location
Pleasant stay

Soo H.
November 08, 2015
Humming sly bad stay
Access to airport, food and local grocer.
Stay was marred by staying on floor two with great view of a shed outside the room. Loud humming machine noise at 3 am. Shower temperature fluctuate very quickly from hot to cold. Safe box set as locked all the time and cannot be reset or used. Air cond decided to leak water on it's own. Prepare for stuff to get wet if left beneath the leaking air conditioning.

November 08, 2015
Nothing great
Close to the airport, great customer service
We only stayed here because we were flying out very early the next morning. The staff were friendly and helpful, and offered us drinks upon arrival as well as helping us take our luggages to our room. However, that's as good as it gets. The room was rather dark with dimly lit lights. The bathroom was quite big, but the design is flawed - there was no door to the shower area meaning that you wet the whole bathroom floor when you shower. The water pressure and temperature is very inconsistent. A friendly tip, although they claim to offer free shuttle bus service to the airport, make sure you request this upon initial booking. They charged us 200 baht because we didn't.

Karla P.
November 07, 2015
Fine for what it is
location, pick-up, and location.
It's totally fine for an overnight if you need something convenient to the airport. The staff were great. Excellent service. The rooms themselves were so-so. Definitely not 4-star. There were no hand towels, only 2 small bottles of water, and I couldn't find the light switch for the light in the entryway.

Peter K.
November 05, 2015
Superb Airport Hotel
cleanliness, staff, value for money
The transfer from Suvarnabhumi airport to the hotel and back worked perfectly fine. Once arrived at the hotel, I got a very fast and uncomplicated check-in. All the information I was seeking for (in-room service, breakfast time, departure time from transfer) was given by the friendly receptionist promptly and without me needing to ask for anything. The food was good, the breakfast buffet small but of good quality and variety. It was fun watching all the planes flying away while swimming in the pool. The value for money is excellent if you are having a night in Bangkok between your flights.

andrew J.
United Kingdom
November 05, 2015
Noisy pub
location shuttle service to the airport
Room was a good size and clean but there is a pub a short distance from the hotel and is very noisy until early in the restaurant is over priced and the breakfast very poor.

Haylee U.
United States
November 02, 2015
Friendly staff, Air conditioning, and bathroom
Its a good place to stay between destinations for a night or two. Bed was as hard as a rock, the staff was friendly, location was not the best, breakfast could use some work. I would stay again.

stephen L.
United States
October 31, 2015
Great place
Location staff and late check out

Orest I.
United States
October 29, 2015
Easy to and from the airport
The shuttle servuce to and from the airport was very efficient. Our flight was before brwakfast and they made us breakfast to go boxes. The staff was friendly and helpful.
Comfortable. Easy to and from the airport. Close , walking distance, to bars and local restaurants. Not so noise proof rooms....everyone leaving early to catch flights results in a lot of door slamming at early hours...