arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 3020 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.0
  • Location 7.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.7
  • Food/Dining 7.3

January 28, 2014
Great service and modern hotel
Quietness, staff attention and cleanliness
I had a suite room and it was large and comfortable from the sofa to the bed. There was plenty of room and everything was clean and spotless. The staff were attentive and spoke good english. There is a free shuttle service to the nearest BTS at Ploenchit and this runs regularly. The walk is about 10 minutes if you need to stretch your legs and there are shops and restaurants on Soi Ruam Rudee. The room was quiet despite overlooking a highway. The pool is more a lap pool and doesn't catch a lot of sun because of the buildings around it. Breakfast is good and there is a good room service menu serving both Thai and Western food. The TV does now have a lot of english channels but there is really nothing to grope about staying at tenface.

alice H.
January 28, 2014
Great value for money
Room size, shuttle to BTS, quiet and homey feeling
Great-only downside was breakfast, it is a la carte and the selection is fine but not too many healthy choices (all sugar liaden). Restaurant setting is very nicethough

Damon D.
United States
January 25, 2014
sixth stay in three years.
room size, food and friendly staff
Have always enjoyed my stay here. Some room could use a little refreshing.

Lloyd T.
January 24, 2014
Bangkok is always a pleasure to visit
Large, rooms, comfortable, but sadly shows signs of age ... The gym is squeeze into a small room, hardly pleasant and some of the equipment is spoilt. The shuttle service provided is good, but more care should be taken by the staff to ensure hotel guest are not been kept waiting to long for other inconsiderate guests who fail to show up on time.

Akinori K.
January 24, 2014
good staff hotel in Bangkok
staff performance,location,interior design
staff performance was good and friendly. location is a bit far from BTS station but they fetch guest by TUKTUK. and they provide guest 1day free BTS pass and SIM card. That was very convenient,useful. I will stay TENFACE hotel again soon. Thank you so much.

Akinori K.
January 19, 2014
one of my favourite Hotel
staff service,location, interior design
I like this hotel ,TENFACE very much. Staff were friendly and kind. location is ok. Hotel staff fetch guest to near BTS station by TUK-TUK.(Free) and They provide free SIM-Card and 1day BTS pass. Breakfast is ok enough.

Rachel C.
January 17, 2014
Awesome! Only Con - its location.
Modern Layout, Spacious and friendly staff.
Pros - Modern & spacious layout with a living room within the 2 bedroom suite, which allows a common hanging area for all of us to lull the sleepless night away. A kitchenette thats comes with even a dishwasher and washing machine. Very very comfortable. So much so we intended to stay in for a night to enjoy the room! They even provide a nice guest pack upon checkin which include a 1-day BTS card, a local SIM Card of minimal value, map and a taxi-card in Thai for us to show our taxi driver. Cons - Which is the only con - the location. It's nearest BTS station is Ploenchit, which is at least a 20mins walk out. But the hotel counter the problem with a 24hrs tuk-tuk to-and-fro service, where they can even do a pickup from the Pleonchit BTS station upon a call.

Nathapon H.
January 16, 2014
Confortable and a huge spage. Big barthroom
Comfortable bed, Nice room, and big bathroom
only one thing that didn't work for this hotel is quite hard to find. And look not quite safe for walking around at night. Other things is perfect price, comfortable, Room, Bed, Pillow, etc

Ricky K.
January 15, 2014
Brilliant and would stay again
Service, service and service
Billiant. Highly recommended and would definitely stay again.

Toh C.
January 10, 2014
Friendly and helpful staff
Quiet, Fast internet, Two Tvs in the room.