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Recent customer comments

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Very good



based on 8828 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 8.7
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.6
  • Food/Dining 6.8

Cynthia D.
Indonesia
June 02, 2014
Not Coming Back, Not Coming Back, Not Coming Back
Cheap, Centrally Located, Cheap
Not Coming back

Huey C.
Malaysia
June 01, 2014
nice hotel
good location
nice, can be stay again

Thalia H.
Australia
May 31, 2014
Very convenient location
staff, location, breakfast
My stay at the Heritage was very comfortable. Breakfast was fairly varied and more than adequate. Staff at the Heritage speak good English and are really helpful with whatever you ask them. There are big night markets close by and Chong Nonsi BTS station is only a 2minute walk away. The Heritage boasts a rooftop pool which is very welcome after a day's shopping.

jusak K.
Indonesia
May 31, 2014
Great hotel
Transport,food,service
Great hotel,very near to bts, value for money, clean, and the staff are friendly. Highly recommended hotel.

NAI W.
Hong Kong
May 30, 2014
big room and good swimming pool
location, friendly staff
good

Anastasiia V.
Ukraine
May 30, 2014
excellent location, good staff
good location, friendly staff, good internet
quick check,in, friendly staff, big rooms, but dark. everything was great, but bad restaraunt

Himawan N.
Indonesia
May 30, 2014
Nice
Location
Not bad place and nearly to nigtlife place, nearly to bts

WONG S.
Malaysia
May 30, 2014
Overprice & Overrated City Hotel
Easy access to public transport & entertainment / nightlife
Checked in to Heritage with full of hope on it review from internet however it was rather disappointing . The room is spacious but looked aging which in need of renovation . In room internet is very slow compared to some budget hostel in BKK. Our room is very noisy with the aircon sound that disturbing our stay while the shower water stuck in the bath room & with our leg soaked in water while taking our shower . This is something which could have happen for sometime hence then management should definitely look into repairing it instead of letting it be. The only reason why we have chosen the place is due to easy access to public transport, Silom as well as an interesting local market – LaiLaiSap which worth to pay a visit.

Malcolm J.
Australia
May 29, 2014
Heritage Silom, a great little hote
Location, Location Location

Eileen L.
Singapore
May 28, 2014
Generally polite and obliging. Attentive staff
The concierge team is attentive. Even if we are not willing to take the airport shuttle, he is willing to hail a cab for us and negotiate for us. close to BTS. Quiet environment.
The room that was given to us initially was bad as the aircon is not working. Their technician came by to repair twice but couldn't get it to work. Then they refused to change it for us and agoda was unwilling to refund us our $$. After a few rounds of calling and negotiations, they finally acede to our request and brought us to view a few rooms. Till this point, we do not want to stay this hotel. We wasted a day to deal with this problem. Frustrated!