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Exceptional 9.1
Based on 932 reviews

Recent customer comments

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Exceptional



based on 932 reviews
  • Cleanliness 9.5
  • Facilities 9.1
  • Location 9.2
  • Room Comfort/Standard 9.4
  • Service 9.3
  • Value for money 8.4
  • Food/Dining 8.6
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Windy C. from Philippines
Families with young children
Stayed 4 nights in July 2016
Okay
Okay but nothing extra ordinary
Reviewed July 25, 2016

Nani C. from Indonesia
Families with young children
Stayed 2 nights in June 2016
beautiful hotel and friendly staff
Japanese breakfast was good and the kids liked it. its also a child friendly enviroment
Reviewed July 19, 2016

Kin K. from Hong Kong
Families with older children
Stayed 2 nights in July 2016
Value for money
Highly satisfied, great foods, comfy environment.
Reviewed July 18, 2016

bleitzhofer J. from Switzerland
Groups
Stayed 3 nights in July 2016
Spendin Money, live rich in Okura
Cash rules are not important. Is there any possibility to rent the whole okura hotel 4 private vibes ? Pls build a helicopter station ! The okura was nice ! AF Greetings Sum and thizz $$$
Reviewed July 16, 2016

Hoang P. from United States
Families with older children
Stayed 7 nights in July 2016
Quickly aging hotel
I stayed here when it first opened in some of the larger rooms such as the prestige suite and club. It was great back then because the building was new. Now I came back the room I had was poorly maintained. The ventilation in the bathroom was poor, leaving a steamy shower for a long time. The toilet ventilation was poor. The tub had mildew all around it. The worst part was the toilet seat, if you look behind the seats you will find that it's filthy and nobody cleaned it during the entire stay. They should just get the right brush and some bleach and it wouldn't be an issue. Made me scared to use the washlet seat. Location is still great though it's very crowded these days.
Reviewed July 14, 2016

Ying W. from Malaysia
Families with young children
Stayed 2 nights in July 2016
Short Stay
Being upgraded to the club room.The hotel prepared a baby cot for my baby. Enjoy the dinner at Elements restaurant. Definitely will come back again !
Reviewed July 11, 2016

Ng Y. from Malaysia
Solo travelers
Stayed one night in June 2016
Best hotel
This is the best hotel I stayed in Bangkok. Good service, polite and helpful staffs, room is perfect, very clean and there are welcome desserts and fruits. bts station is attached together with the hotel building.
Reviewed July 04, 2016

HUI N. from Singapore
Couples
Stayed 2 nights in June 2016
Simply awesome
The best hotel in bkk. Every single hotel aspects is just fantastic. Nearly nothing to pick on, would just appreciate that this hotel can keep up to its standard.
Reviewed July 02, 2016

Elisabeth C. from Indonesia
Solo travelers
Stayed 2 nights in June 2016
Overall great experience
Convenient location, love the Japanese breakfast set and experienced good service.
Reviewed June 27, 2016

Tony T. from Singapore
Families with older children
Stayed one night in June 2016
Pleasant holiday
Clean and spacious rooms
Reviewed June 27, 2016