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Agoda Verified Reviews

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Very good



based on 668 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 4.8
  • Location 7.2
  • Room Comfort/Standard 7.4
  • Staff Performance 7.5
  • Value for Money 7.7
  • Food/Dining 7.0

3.7 Tan C.
Malaysia
January 05, 2016
complaination for extra person issue
Value money for facilities
I found the hotel management improper handling this kind of issue.I was stay overnight with single person or 2 persons. First of all,I do respect yours hotel policy,there are no extra peoples stay overnight in the room.Yes ,my friends was visited to me before and I did invited my friends to swim at yours facilities (3 persons go over there when there are no other guests ), we had been stopped by your securities when swimming and we leave the place after get warning, furthermore yours security was non logically questioning alot to one of my Thai girl friend and making her hard feeling , I don't want elaborate detail for this, it already make me upset for this incident. I was explained to your officer(unfriendly lady in white uniform, abit of fatty)when first argument, my friends just visit to my Room for a while and they leave after that.there are few quenstions here: 1. If there are extra people,why no extra bed provided to me since had been charged? 2. Is there any policies mentioned No visitiors ? 3.Did you prove to me if there are more than 2 peoples stay overnight for every single night? 4.Why you guys didn't block us while we access the hotel or swiming facilities ? 5.after arguement,yours staff did not made any conclusion with me to extra charge my deposit but I only get notification when check out. this is not a correct way to do this.You can check my activities through CCTV and you can get a prove from it. I was rushing time while checking out therefore no time to argue much more.if you are the top management,please look into it because this causes bad impression to the hotel. Thanks,

2 Richa J.
India
January 04, 2016
Not upto the mark
Wanted to change the hotel just after 10 mins of check in

6.7 Faezeh R.
Australia
December 10, 2015
Mrs
Staff at reception
Good,

7.3 Vighas S.
India
November 19, 2015
pretty decent hotel
good staff, decent Room, closer to the airport
No free Wi-Fi and the food was pretty average. Staff is good, rooms are decent

8.3 Agop A.
Australia
November 01, 2015
good hotel
good place to learn Chinese
all ok had good stay there.. all staff are great..I be back

8.3 Agop A.
Australia
October 30, 2015
im still here
all good
great staff

8.3 Agop A.
Australia
October 29, 2015
all ok
best thing here is that you can learn chinese
3 weeks now at this hotel. and im fluent in mandarin

8.7 Agop A.
Australia
October 28, 2015
good hotel
hotel is in a quiet area
great staff

8.7 Agop A.
Australia
October 27, 2015
good hotel
im still here
been staying here for so long that I became fluent in chinese mandarin language

8.3 Agop A.
Australia
October 24, 2015
all good
quiet place to stay
McDonald's gives you free wifi.and why not the hotels?