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Very good 7.4
Based on 2198 reviews

Recent customer comments

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Very good



based on 2198 reviews
  • Cleanliness 7.5
  • Facilities 6.6
  • Location 7.2
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 6.9

JAMIE-JOSEPH B.
Singapore
July 01, 2012
Great, but old Hotel
Location and Price
Our hotel stay was delightful from arrival to departure. Staff greeted us and treated us well when checking in. However, when we arrived to the Superior room in which we purchased for the same price as the Standard room offer, we were unpleasantly surprised by a very old room. The room had a damp smell throughout and the amenities including the shower looked very old and dirty. A room change was contemplated but because of our short stay we decided to just bear with it. Overall, over my many stays at Twin Towers Hotel, this room was the worst, but the other stays had been pleasant.

geoffrey C.
United Kingdom
June 18, 2012
Amazing hotel with great staff
location and price
This is a great hotel in good location for shopping and for enjoyable nights outs. The price is reasonable for staying and for the room service. The staff are very friendly and cant do enough to help. I will stay there again

geoffrey C.
United Kingdom
June 18, 2012
great location. Friendly staff
value for money
this is a great hotel in good location for shopping and for enjoyable nights outs. the price is reasonable for staying and for the room service. the staff are very friendly and cant do enough to help. i will stay there again

Chu H.
Malaysia
June 18, 2012
good price, but location not very ideal
well worth the money spent
hotel was clean and cozy. we had to make a call to our airline for some information and the staff at the information desk helped us with the call as we had difficulty communicating in thai. the people manning the information desk spoke perfect english, which is extremely convenient. hotel staff were friendly and polite. the downside is the location of the hotel. we had to take a tuktuk/taxi everywhere as the bts/mrt was not within walking distance. however, the taxi rides to siam area do not cost a lot.

geoffrey C.
United Kingdom
June 11, 2012
great hotel and staff
locatin, price
i love this hotel, i have been staying here for many years and have never had a problem with it. the staff are very friendly and the prices and service are great

geoffrey C.
United Kingdom
June 11, 2012
stayed in juniour suite amazing value for money
location, friendly staff
I love this hotel, i have been staying here for many years and have never had a problem with it. The staff are very friendly and the prices and service are great

geoffrey C.
United Kingdom
June 11, 2012
amazing hotel
value for money
i love this hotel, i have been staying here for many years and have never had a problem with it. the staff are very friendly and the prices and service are great

owyong M.
Singapore
May 25, 2012
Grand hotel with full facilities
Well trained staff from car porch to reception to restaurant
Only short stay but always good. The frontline staff are very helpful and the ground staff are polite. Breakfast spread is wonderful with large variety of food available. The room is clean and big and the non smoking room that I stayed is fresh and clean

sven B.
Australia
May 21, 2012
Always stay here when in Bangkok
Good location and easy to drive to and park
Always good service, but rooms need to be cleaned a little better each day. Would like to see some free wifi access, even if limited to, say, 30 minutes per day.

Martine P.
Canada
May 20, 2012
Lovely hotel, great staff
Very helpful staff
Our room was very good after it was changed to a non-smoking room. Make sure you request one if you are a non-smoker! The hotel had very helpful staff, was somewhat clean. The location is not in the best neighboohood however.