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Good 6.4
Based on 3401 reviews

Recent customer comments

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Good



based on 3401 reviews
  • Hotel Condition/Cleanliness 6.2
  • Facilities 5.8
  • Location 6.8
  • Room Comfort/Standard 6.4
  • Service 6.4
  • Value for Money 6.9
  • Food/Dining 6.0

Peter M.
United Kingdom
April 25, 2013
Convenient Budget Hotel
Hotel located 5 minutes walk from NEP. Clean & basic room. I may return...

Darren L.
Singapore
April 25, 2013
Great value and standard for a budget hotel.
Clean, service and location.
I have a pleasant stay with no issue... The room is quite clean and overall service is good.

Luke M.
Australia
April 24, 2013
A nightmare
When I left and the time I spent away from the hotel
The breakfast was terrible. The eggs were always cold and so too were most of the things that should be hot. There room was very dirty on first impression, the floor looked like it had't been cleaned in a long time. The bathroom was really dirty too. All of those things were not that bad in comparison to what I discovered a few nights into my stay. At around 2am I woke up to a bug crawling across my arm and noticed that I had bites all the way along it. I did a quick look around the bed and found many more under the pillow and sheets. I rang reception and they sent someone to look at it and he just told to change rooms. When I went to check out i asked if they could do anything for me they just said that because I had already slept there for a a few nights that they could n't do anything for me. If I didn't have to rush for my fight I would have definitely made more of an effort to get something out of my stay besides a million bites on my arms and back!!!

Michael M.
United States
April 24, 2013
Impossible getting to and from
Friendly staff,clean rooms,decent restaurant
There was nowhere to put our clothing or suitcases, had to put it all on the floor.The rooms are the smallest I have ever been in, just big enough to fit the bed.The taxi nazis that sit outside refuse to use thier meter and the taxi's that are pasing by refuse to even stop near the taxi's that are already sitting there. You have to walk a couple of blocks to get a taxi that will use the meter. Once you are away from the hotel, when you are trying to get a taxi back,because the hotel is on a one way street which forces the taxi to go through a high traffic area,most don't want to bring to your hotel.

CHANG P.
Malaysia
April 23, 2013
affordable price in (slightly away) town area
cheap rate, nice breakfast, big but acceptable room

Paul A.
Australia
April 22, 2013
Clean and happy
Clean, good staff, close to everything

Denis B.
Canada
April 22, 2013
Adequete Value for the Price
Pool and Staff
The stay was nice enough - the walls/doors are paper thin, you can hear whispers in the halls, let alone the drunken partiers that keep you up all night...but once they left, it was reasonably uneventful. The hotel is next to a waterway, so there are naturally unavoidable smells occasionally - but the staff is excellent; their English is sufficient to effectively communicate - I had no real problems there and I was quite comfortable coming and going. I like walking, so access to the skytrain wasn't a problem for me - it is about a 10 - 15 minute walk. There's a McDonalds, Burger King and KFC within a 10 minute walk and many middle eastern restaurants in the immediate vicinity. One warning - get your own taxis (and taxis are cheaper than tuk tuks) - the hotel service is way overpriced...make sure the taxi will use it's meter, otherwise, they overcharge you as well (as well as take you on unsolicited tours to up the meter). There are tons of taxis that drive by (it is a one-way street, so a bit of a pain to get back to).

Vitor G.
Portugal
April 21, 2013
Poor staff, poor conditions...
localization! Nothing more

Ng V.
Singapore
April 21, 2013
Not bad location, quiet surroundings
Not bad location, quiet surroundings, near restaurants
Not bad location, quiet surroundings, near restaurants, within walking distance to bts/pubs/night life spots. but at night the surroundings can be dangerous and challenging to walk alone. hotel rooms is average, aircon not cold enough, need to wait for quite a while before the hot water comes on. overall its a budget hotel that is value for money.

Yoke W.
Malaysia
April 21, 2013
unforgettable staying experience
the friendly , helpful staffs, they will trying the best to help you
the room furniture very old, then pillow and bed very dirty, the location quite far from the Nana station, unless your taxi as the transportation!