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Very good 7.7
Based on 2261 reviews

Recent customer comments

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Very good



based on 2261 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.2
  • Location 8.1
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 8.0
  • Food/Dining 7.0

GERALDINE L.
Singapore
March 23, 2016
Deal and deals
Cleanliness, Facilities, Location
The service provided is really fantastic. When we first reached the lobby and was told that room is not ready, the customer service officer was trying ways and means to get us another room which is available. However, we still have to wait due to the high volume of registration. We checked in at about 3pm. Then the moment we entered the room, the air conditions were all on and the room was very cooling. On the dining table, there was a small note written by the cleaner. They apologised for the delay in check in and made us waited for hours. This gesture is still very thoughtful and they checked on our room daily to see if we need any assistance or service.

Sokha S.
Cambodia
March 22, 2016
Good place, Bad staff
Room design, location, equipments
It was ok. I like the room and location for the value of the money. However, the staff are not friendly and helpful at all. They didn't put the slippers in our room, but they said they did and want us to pay for the loss. Please check all the equipment first before staying. I feel like they want to cheat me. The receptionists are not friendly. They do not use nice words with guests also.

HWEE O.
Malaysia
March 21, 2016
Best Location for Shoppers
Breast fast is superb with all necessary choices of western and oriental dishes. Location is great where Central World and Siam Paragon are all within walking distance.
Superb!

wu Y.
Hong Kong
March 20, 2016
Very good
Very good Very good Very good Very good

wu Y.
Hong Kong
March 20, 2016
Very good
Very good Very good Very good Very good

YUXUAN W.
Singapore
March 20, 2016
Bad service for reception staff
Room is big and location is good. However, attitude and service by reception staff is really bad (service by housekeeping staff is pretty ok though). Arrogant and not helpful at all. Swimming pool wall has sharp edges which are dangerous, feedback to staff but did not get any reply, they simply do not care. Tried to get airport transfer but different pricing quote by different staff. Disappointing.

Wee C.
Malaysia
March 20, 2016
China place
location,BTS, Reastaurant
This hotel management is getting worst compare to before , that is lots of china tourist and Indian are the majority guest , the room is smelly with cigarette and despite in request during book thru agoda for non-smoking room but yet the hotel management still put us in smoking room without comprise to change for us. .

Gary G.
Singapore
March 20, 2016
All time favourite
Its the perfect hotel for families, friends and solo travellers. Security is good, location is perfect!

Gary G.
Singapore
March 20, 2016
BACK HERE ONCE AGAIN
Value for money. 5 minutes walk from BTS. 10 minutes walk to Central World Mall.

Htut H.
Myanmar
March 17, 2016
Good hotel but facilities disappointing
Urbana Langsuan is a good hotel, good location, great staff. The disappointing part was that the gym has old equipment and the jacuzzi in neither the men nor the ladies room was working. The room is good but the shower could do with an upgrade, it's either too hot or too cold. There was no directory in the room. Other than that, it was a good stay.