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Verified traveler reviews

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Very good

based on 6288 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.4
  • Location 8.8
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.7
  • Food/Dining 7.5

Richard L.
March 30, 2014
Beautiful Spa for a beautiful city
comfortable, free wifi and close to shopping areas
I find the hotel comfortable, with accessible wifi, pool and fitness center. One can enjoy the comfort of home in 1 hotel and I would recommend staying in Centara.

alan C.
United States
March 27, 2014
Decent, but not a four star hotel.
Location and friendly staff.
Okay, good location and close to airport. Pool water was a bit cold though.

Max R.
March 23, 2014
Overall the hotel is fine, but it was very crowded
Good breakfast, good staff, good location
The hotel is situated in the night bazaar area. Excellent for a night walk. Great staff, good selections of breakfast. It was very crowded during our stay, which waiting for the elevator took some patience.

Richard L.
March 22, 2014
Comfortable & Relaxing
Comfort, Relaxation, Friendly Staff
The hotel is comfortable, relaxing, good location.

Dhiresh S.
March 19, 2014
It was a great stay
Location, location, Location
Fantastic stay in a fantastically beautiful city with many nice gardens

Mark H.
United Kingdom
March 16, 2014
Dated, needs some TLC
Close to night market, good value
Kept tripping over the step in the bathroom! Breakfast busy but good spread

Emily W.
United States
March 14, 2014
Excellent location, honest staff.
Location, staff and breakfast
I only stayed at Centara one night but my stay was excellent and comfortable. The room was nice and big and overlooked the city and pool. I'll admit it was a bit dated, but the room was still very nice. The breakfast was excellent with a wide variety including fresh eggs and omlets. A HUGE thing for me was the honesty of the staff. I stupidly left my wallet behind with money, credit cards etc. behind in the room. Luckily, I was coming back through Chiang Mai a few days later. I contacted the staff as soon as I realized it and they told me it was in safe keeping and the housekeeper had found it. When I picked it up it was locked in a safe and I had to sign a paper and show my passport to retrieve it. I wasn't sure if the cash would still be left, but everything was still in my wallet. Very honest staff and superb service. I was very thrilled by this and would highly recommend this hotel to anyone!

charles J.
March 10, 2014
walking distance to attractions & night market
Comfortable room, but noisiest plumbing i've heard. Could walk to city centre & easy access to tours

Robert R.
United States
March 08, 2014
"Best Kept Secret"
Location, Price, Safety
Always have a great stay at Hotel. Only glitch this time was I requested a King Bed and the front desk could not provide it even though I checked in at the required time of 1 PM. The Hotel clerk told me that I needed to provide that in as a special request even though I checked the necessary block for a King bed. Oh well

Siriporn B.
March 07, 2014
good location -value for money
good location close to night bazaar and big swimming pool
it was good for a 2 day business trip and not far from the airport - taxi from the airport was just 120 baht and swimming pool / Jacuzzi /sauna was great