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Recent customer comments

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Very good



based on 6286 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.4
  • Location 8.8
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.7
  • Food/Dining 7.5

Josephine T.
Indonesia
December 18, 2013
old, nice staff and clean
comfortabe, clean and great location
This is our 4th stay in this pace for business, close to the Chiang Mai Night Bazar and seafood restaurants for entertainment with customers. Great place and affordable.

Brian M.
United Kingdom
December 17, 2013
Great central location but poor service
Location
This hotel is in a very good location adjacent to the famous night market in Chiang Mai. It is a very large hotel and extremely busy with many coach parties arriving and leaving and the staff cannot cope efficiently with this volume. Lifts are also very slow. The reception lobby is one floor above the arrival floor and this makes checking in and luggage handling difficult (and confusing). Housekeeping lost one item of my laundry put in for washing. Neither they nor reception could resolve this before I had to depart (the only time I have ever experienced this problem in a Thai Hotel) and so I lost this item! Overall I cannot recommend this hotel. There are better options in Chiang Mai to which city I am a frequent visitor.

adam H.
United States
December 17, 2013
nice and close to everything
location, friendly staff, view
Our stay was pleasant and great for all of our friends. Great location and perfect place to enjoy the city life.

adam H.
United States
December 17, 2013
comfortable
great location, friendly staff, nice bar
Our stay was pleasant. We were meeting a few friends there that weekend and it was just what we needed. Centrally located by the night bazaar.

Chris W.
United Kingdom
December 15, 2013
Nice room. Disappointing communal areas.
Room size and housekeeping
Served a purpose. Room very good. Otherwise disappointing.

Petcharut P.
Thailand
December 13, 2013
A little bit old
City center, walking shopping, relax.

Thitiwan P.
Thailand
December 13, 2013
Staffs don't have much service mind!
City hotel,clean room,near the shopping centre
The staffs didnt have much service mind , i book with king bed but they gave me twin bed . breakfast is normal

Przemyslaw P.
Canada
December 10, 2013
2 star, run down, decrepit hotel sold as 4 star.
.
Hands down one of the most run down, neglected "hotels" I've had the displeasure of staying in: and this is in a span of over ten years of non-stop travel (my business takes me from city to city, country to country, week after week, month after month). I was delighted to see a good price for a 4-star hotel. The pictures were ok, so I decided to give it a shot. Was I in for a surprise... As soon as you walk in, you start having doubts. Most hotels, even the lower end establishments will at least attempt to woo guests, with a fancy lobby. Not the case here. You feel as if you've walked into an old apartment building. The aura, smell, overall feeling you get is instantly "Oh man... if this is their best face, I can't imagine what the rooms will be like". The rooms have not been subject to any maintenance in at least, 20-25 years, without exaggeration. There are holes in the doors (like they've been kicked through), furniture is old, stained, torn, water has that exotic "brown" tone to it (I decided not to shower during my stay- I figure it wasn't worth taking the chances with that water). Internet? Only available at a fee of about $7 USD/hour. No free internet anywhere in the hotel. Critters are common in this place as well. I met another couple in the elevator who had stayed here the previous night and were canceling early. This place should have been demolished ten years ago. It's a miracle they're still in business. This is an old, run down 2-star joint on a good day.

Emlyn S.
United Kingdom
December 07, 2013
Headache with poor and charged room WIFI
Good gym. Lovely Pool. Great room views
Avoid like the plague if you need/want to be connected. Even when you are..it's certainly not 'high speed broadband' as advertised. Vouchers for room wifi are not cheap either. Rude reception staff, i found. The only things that let this hotel down for me!! Great gym, pool and views over Chiang Mai.

Emlyn S.
United Kingdom
December 07, 2013
Just OK. POOR WIFI. Pricey too! Be warned
Quality gym, although always busy. Lovely pool and room views.
Avoid like the plague if you need/want to be connected. Even when you are..it's certainly not 'high speed broadband' as advertised. Vouchers for room wifi are not cheap either. Rude reception staff, i found. The only things that let this hotel down for me!! Great gym, pool and views over Chiang Mai.