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Recent customer comments

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Very good



based on 6286 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.4
  • Location 8.8
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.7
  • Food/Dining 7.5

Su L.
Malaysia
August 25, 2015
Great location, needs updating
Location, location, efficient staff
We stayed on the Business Floor, where the lounge had a good view of the city from the 23rd floor. However the lounge facilities (including snacks etc) were very minimal compared to the other hotels that we have stayed in. Breakfast buffet was good, staff there were efficient and the Tawan restaurant was large with plenty of tables and seats. The check in staff were efficient and there was a dispute on check out when when housekeeping claimed we had consumed a drink from the mini bar, which we did not (we signed a claim to waive the charge), so perhaps best to check all items after checking into the room so that nothing is missing from the start. Location was very good, close to the Night Market and many massage places and restaurants. The bathroom must have been renovated as the shower was modern. The hotel overall was dated and looked old. The pillows were not comfortable and the duvet was worn thin. The plus perk was the free 2 pieces of laundry/press per day.

James P.
United States
August 25, 2015
Good place good price and good breakfast
Good location good food and good staffs
I went there and checked in at 2 pm they told me there were no room left so they upgraded me to the junior suite room on the 23rd floor. The room was nice and roomy the food was fantastic and all the staffs were great. i will go back to stay at this hotel again when I visit Chaing Mai

Si M.
Singapore
August 24, 2015
Good Location
Good Location, Good Priced, Clean Room
The room is located very near to the night bazaar, breakfast spread is good. Price is reasonable. Will go back to this hotel again when I visit Chiang Mai.

Miguel J.
Mexico
August 22, 2015
Nice hotel has seen better times
Location, Lobby, Breackfast
The hotel could use some maintenance, the loby is wuite nice and the food very goon. The best thing is the location, right next to the nght market, close to the historical city and market.

LAN T.
Malaysia
August 21, 2015
Good
good

LAN T.
Malaysia
August 21, 2015
Good
good

Yuli U.
Indonesia
August 21, 2015
No service By the Lady at the 23 Floor Breakfast
all service good, front office is good, only noid with lady at floor 23 , service lady at the business breakfast place as am always use,....she so poor face and no energy to nice greeting or intends
by on line agoda

Abdulrahman A.
Kuwait
August 20, 2015
great location
location
long waiting time for elevator (10-15 minutes). needs renovation.

TEH S.
Malaysia
August 19, 2015
good hotel & near to night bazaar
Friendly staff, nice room & near to night bazaar
Have been staying in this hotel since it opening in 1992 or 1993. After so many years, the condition of the hotel & rooms still the same. Congratulation.

John C.
United States
August 18, 2015
A great choice
price, location, service
I've stayed several times at Duangtawan. This rime I was departing on an international flight at midnight, so I booked with free transfer, parked my car in the hotel's garage (free with stamp) and chilled til time to go to the airport. The hotel was crowded with tourists but they handled it well.