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Agoda Verified Reviews

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Very good

based on 6216 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.4
  • Location 8.8
  • Room Comfort/Standard 7.5
  • Staff Performance 7.4
  • Value for Money 7.7
  • Food/Dining 7.5

5.7 Isaac T.
May 05, 2015
Well located
Location, convention facilities
It was ok but the staff at the reception are rude and their attitude could be improved lots.

5.7 Leslie R.
May 04, 2015
No wifi
Location location location
The Hotel is an old hotel. The lifts are really really slow. Wifi was non-existent in the room. Check out was a nightmare as only 2 staff were there to handle about 20 people trying to catch their flights. Checking in was no better. At 2.30 the rooms were not ready. We book for king size beds and got 2 singles. The plus points are that the rooms are really large, beds are firm, there is a study table, good curtains to keep out the rising sun and its a stone's throw away from the Night Market.

9.3 Brian A.
United Kingdom
May 04, 2015
Centrally located and good value hotel
Centrally located, great breakfast, good value for money
This hotel must been wonderful when it was new - but it is in great need of refurbishment now. The staff were excellent however and the food was superb. Unfortunately the Wi-Fi signal on the bedroom floors was useless. However, at the price, this hotel still represented good value.

7.7 Robert B.
United Kingdom
May 04, 2015
Good Service in a Tired Hotel
Room size, bathroom size
Service was excellent. The breakfast was first-class, with a very wide choice of cuisines. We didn't eat any other meals there except a formal banquet, where the food was 'acceptable'. Superficially, the hotel appears very smart, but the reality is that it is old and tired. The lifts are slow (and not aircon!). It can take a long time at some times of day to get up or down, and when you do, it's in a hot lift crammed with 20 or so perspiring people. The aircon in many rooms (I was there with a group, and compared notes), is barely acceptable. The aircon in the ballroom where we had a function was awful. But the killer for us is the fact that wifi is not actually available in the rooms (despite being advertised as such). To have to journey up and down to the lobby in the hot antiquated lifts just to pick up my emails was totally unacceptable! Smart, grand, excellent staff - yes. But I'll never stay there again until they update lifts, aircon and wifi!

8.3 Brian F.
May 04, 2015
Room Size, King Bed and swimming pool
Comfortable stay, large King Bed, Large swimming pool and gym and great buffet breakfast

9 Grant K.
New Zealand
May 03, 2015
Bright big rooms, very clean,good location
Location,cleanliness size of the rooms
We were happy and comfortable

8.7 Jennifer B.
United States
May 01, 2015
Not much character, but a good value option
amazing gym, nice swimming pool, generous included breakfast
I stayed here for 3 nights during a weekend getaway trip to Chiang Mai. The location is convenient if you want to be near both the walled old city and the night bazaar. It is very touristy and the hotel is a big generic business-style hotels, so don't expect to find much Thai food or culture in the immediate vicinity, but it is a good springboard for exploring the rest of chiang mai. The buffet breakfast was better than I expected, with options for every nationality and age. The pool was great, too. Not huge and not a ton of lounge chairs, but I was there in the off-season and most people were out and about during the day. The hotel also has an outstanding gym -- so if you are looking to keep up your fitness routine while traveling, you can certainly do so here.

8 Chung Y.
Hong Kong
April 30, 2015
Not bad
Location is convenient for food and night market. Facilities are over 4 star. Pool, and fitness room are good standard. Staff are helpful
Not bad, average. Have a 4 star hotel standard . But no feeling of northern Thai culture . Like a international hotel round the world . Too many people sit around the lobby and front door of the hotel . Have a feeling of low class hotel.lobby not is ok .i stay in deluxe room . But feel like a superior room or standard room.

8.3 Ear U.
April 30, 2015
Nice and big room
Big room, food, location

United States
April 29, 2015
3 stars in Chiangmai
Value, location, food.