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Very good 7.6
Based on 4790 reviews

Recent customer comments

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Very good



based on 4790 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.7
  • Location 8.3
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.8
  • Food/Dining 7.2

Keng W.
Malaysia
December 23, 2013
Satisfactory as house keeping was slow to response
security,large room and obby
When I bought 3 deluxe rooms, I thought it was for twin sharing. We were charge 600 bahts per night for 3 rooms for 3 nights

Mark R.
United States
December 22, 2013
Good Stay at Mae Hong song
ROOM, high speed internet,
Very good room-large room. Enjoyed high speed internet. and Breakfast. Hotel easy to find. Although no elevator. Taking luggage up and down a bit cumbersome. Bellow comfortable and large-pillows however were to hard for me.Godd hot water shoer or bath if you prefer.

Tang Y.
Hong Kong
December 21, 2013
Good location with poor service
Location location and location
The staffs are really not well trained. I have been waiting for more than 1 hour for check-in and same amount of time to check out. Also, the room I reserved is not available when I arrive.

TJIA L.
Indonesia
December 20, 2013
Great location
Clean, good servive, and near night market
Nice place, good location, only 10 munites to night market, 15 minutes to traditional market

Martin W.
United Kingdom
December 19, 2013
Perfect location
Superb breakfast choices,huge bed in new smoke free wing
Apart from the 2 hour wait to check in,everything was fine. The riverside restaurants are great for value meals are atmosphere with live music every night. The night market is 2 mins walk and has lots of local goods. Use a company called Journey for tours,the all day safari with bamboo rafting,elephant treking and visit to the long neck village is absolutely terrific.

sheree F.
United Kingdom
December 18, 2013
centrally located hotel
pool, location, value for money
we have stayed many times at the chiang mai plaza and would have no hesitation in reccemending it, whilst it is not top quality it is clean convenient and very well located and always represents good value for money. The pool area is particularly nice and it has a small gym. CVlose to the night bazaar.

steven B.
United States
December 18, 2013
rude front desk staff : not friendly or efficient
value and location
Rude and not helpful front desk staff! Will not return to this hotel!

steven B.
United States
December 18, 2013
jrude front office staff
breakfast, value and location
The manager never returned my call, as the front desk staff was rude and not helpful! Will not return to this hotel.

steven B.
United States
December 18, 2013
front office staff was rude and not helpful
location, value and breakfast
Other than the rude front desk staff, the stay was fine. The manager never returned my call or request to meet!

steven B.
United States
December 18, 2013
horrible front desk staff at hotel--otherwise good
locatoin, value, breakfast
Horrible front desk staff. While checking in, 4 men arrived and the clerk left us and checked in the 4 before returning to us. When I asked to speak with the manager, he was busy and he never called as requested. The hotel location and breakfast was quite good.