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Recent customer comments

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Very good



based on 4829 reviews
  • Cleanliness 7.5
  • Facilities 6.6
  • Location 8.3
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for money 7.8
  • Food/Dining 7.2

Karen W.
Australia
June 02, 2013
Comfortable, could do with a revamp, but lovely
Location, large rooms, friendly staff
Lovely hotel with friendly staff. Getting a little old now and some areas could do with a revamp......but still a beautiful hotel. Lo action is great close to the night markets, great shopping and places to eat. We would definitely come back.

Brian I.
Australia
May 31, 2013
a Great apt/hotel will use this as my CM base
once you get used to the city location close to markets and airport transfer
Really good a beautiful building very serene great pool and facilities will use this as my CM base . but need walking shoes to get to city centre once familiar with layout of city OK

Daniel S.
United States
May 30, 2013
Big hotel lobby, great staff and hotel room
Great staff, breakfast buffet, and internet
First time stayed there due to Songkran festival which the price is pretty high at other hotel. Liked the room but doesn't have hose in toilet which mostly other hotel do have hose with toilet. Big advantage for keeping AC cool while going out and keep battery charging whenever needed. Biggest hotel lobby I ever seen. Great place to meet associates or relatives or friends there. Have couple (man and woman) playing music in the afternoon. All staffs has been excellent!!! Internet isn't that great but it works due to range bit far away. If they had stronger wifi router that would be great or add bridge router to keep range stronger. Lobby has been great with wifi. Buffet room could do better if they had more amenities such as salt and pepper. It was more people than normally because I noticed they did not set up tables for all tables but half of the room. Shower doesn't work good with hot at night which I do not know why but in the morning, it does work good. Didn't swim the pool but looks nice!! Lots of space for kids to play around away from the pool.

Glen C.
Australia
May 27, 2013
Still feels like home
Good location. Very friendly staff. Good internet.

HUI F.
Malaysia
May 26, 2013
LARGE ROOM + CLEAN
COMFY + CLEAN + GREAT LOCATION

HUI F.
Malaysia
May 26, 2013
COMFY N NICE
COMFY AND CLEAN ROOM, GREAT LOCATION

Yoshiki M.
Japan
May 26, 2013
Good hotel, close to night market
Cleaness, location, quiet

REBECCA H.
Australia
May 26, 2013
Chiang Mai is amazing but disappointing hotel
Location, lobby design

KING L.
China
May 25, 2013
Many travel agents for you to choose activities
reasonable room rate, fine room service, check in-out fast
The hotel is situated in convenient place.

Kristin T.
Malaysia
May 25, 2013
Standard room. Nice lobby.
Very near to the night bazaar, massage parlors, and it's easy to get pubilc transportation
It was a pleasant experience. Lobby was really luxurious in comparison to the room's standard condition. There's no safety deposit available. Breakfast was mainly Western style. Selection was not too wide. Internet was a little slow and kept disconnecting, and I need to re-log in every time it is disconnected.