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Excellent 8.4
Based on 1023 reviews

Recent customer comments

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Excellent



based on 1023 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.0
  • Location 8.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.3
  • Food/Dining 7.2

ritika A.
India
January 11, 2016
Nice Ambience
nice ambience

Alan C.
Taiwan
January 04, 2016
clean,comfort room but difficult parking
clean, bed, bathroom
I have been lead by google map through very small avenue to reach the hotel, may not suitable for customer who driving car. the staff are friendly and room is clear and comfort. the breakfast is under expectation with the room rate. It's nice location which near night plaza and night market, just walking distance.

Willy L.
France
January 04, 2016
THE BEST LOCATION AND VERY GOOD STAFF
LOCATION ,STAFF VERY KIND AND PERFOMANT
VERY PLEASANT

katerina D.
United States
January 02, 2016
Adequate Facilities
The attitude of staff was great, room was clean, location within walking distance of markets.

Uvaldo J.
United States
December 28, 2015
room comfort is comprosmised
location, cleanliness, & helpful staff
1. the room A/C blower was too loud to get a good nights sleep....it stayed on constantly (did not have a room thermostat in the room) 2. the bathroom wall tiles were coming loose, towel rack fixture was not securely anchored to wall which may eventually fall down with use, the shower hot water temperature would start off okay temperature wise but then it would turn to cold water (which would fade back to hot & then back to cold) which was a nuisance 3. usually 4-star hotels do not have issues as explained above

Iris W.
Singapore
December 27, 2015
Cozy stay and friendly staffs
Room Cleanliness, location convenient and friendly staffs
We booked for a room with extra bed but they upgraded us to be a 2 bedrooms suite :) my 11yrs child enjoyed herself alone in her room with her own TV set, everything is good, except the breakfast with less choices but still good enough for not a picky tourist though..

Brittney S.
United States
December 22, 2015
Great Location
Location, Location and modern
We only stayed here one night but it was a great option. Quite alley location and just a quick walk to the main drag to pick up a tuk tuk. Rooms were modern and clean - fulfilled exactly what we needed. Great coffee place just down the road too - and amazing coffee! Chiang Mai was incredible and you must visit the Silver Village night market, just wow.

Bee L.
Singapore
December 21, 2015
Good place to relax
Hotel is clean, quite and spacious.
I booked a 2 bedrooms suite. My 2 girls loved having the rooms and the cleaned. I loved the quietness. It valued for money and wonderful stay there. But can improve in the breakfast foods quality and varieties. Hotel is near to night bazaar.

Siu C.
Hong Kong
December 10, 2015
Not for the money
Cleaniness
We have booked a twin bed room with an extra bed. However, we got an extra mattress only, even not a trolley bed which is arranged in front of the fridge & minibar. We needed to move the mattress everytime we opened the fridge. Breakfast is very simple and only a few choices. The first night we stayed in the hotel, burning smell came out from the central air con at midnight, we all choked and coughed a lot. Took an hour for the staff to fix it. Really a bad experience to stay. Shower is too weak.

ai O.
Malaysia
December 08, 2015
Nice and clean hotel
food, room, staff
nice