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Recent customer comments

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based on 1859 reviews
  • Cleanliness 8.9
  • Facilities 8.1
  • Location 9.1
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 8.1
  • Food/Dining 7.9
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Sam S. from United States
Families with older children
Stayed 2 nights in July 2014
Good value for money
Location, value, staff
Reviewed July 15, 2014

Stephen M. from United States
Stayed 3 nights in July 2014
Terrible Hotel - Not 5 Star
Beds extremely hard - good if you desire to sleep on sidewalk. Gym upstairs played loud music all night and commenced at 06:00AM. Staff performance when notified less than prompt and attentive. In fact, this is a three star hotel and that is a stretch... I would not rccommend this hotel as you are much better off at Landmark Hotel.
Reviewed July 14, 2014

Miu L. from Hong Kong
Stayed 3 nights in April 2014
neat and tidy, convenient and quiet
The hotel is close to the "Let's Relax" spa and the night market. We needed to walk for about 20 minutes or so from the hotel to the Old Town. The swimming pool was not very large but good for sun bath. When we put a muffin in a paper bag on a side table, we found a lot of ants inside after we came back at night.
Reviewed July 06, 2014

Kooi K. from Malaysia
Families with older children
Stayed 3 nights in June 2014
Great Value Hotel
Very friendly staff, great location and great value for money.
Very pleasant! Great location and good range of breakfast.
Reviewed July 04, 2014

Chloe W. from Hong Kong
Families with older children
Stayed 5 nights in June 2014
Easy access to transportations, good location
Good spa, friendly staffs & close to restaurants
It was a nice stay in this hotel. The Devarana Spa is at the third floor of this hotel, it was a wonderful experience for us, especially now they are in promotion, buy 1 get 1 free. Must try! The night market is right outside the hotel. Very convenience to arrange activities (jungle fight, ATV, white water rafting etc) at the night market. The room was small, but the water pressure of the shower was nice, compared with the others. Besides, the staffs were friendly and helpful. Recommended.
Reviewed July 02, 2014

NUMFON R. from Thailand
Stayed 2 nights in September 2013
hotel in the heart of city
nice room, clean, nice staff
The hotel was located at the central of city and it was very easy to access to another place. Staff was very friendly and helpful. I will go back to stay here next time.
Reviewed June 30, 2014

Craig R. from United States
Solo travelers
Stayed 3 nights in June 2014
Relaxing, renewing
Professional staff, high quality facilities, value
Great staff, tremendous gym, good food, comfortable room
Reviewed June 29, 2014

Thiam L. from Singapore
Families with young children
Stayed 2 nights in June 2014
cmfotable, clean and friendly staf
Reviewed June 24, 2014

Luo S. from Singapore
Stayed 3 nights in June 2014
Good Service and Value for Money
Attentive Staff, Clean rooms and New facilities.
Very fast check in and check out process. The service of the staff was good as they were attentive and friendly. The room is clean and spacious. The functionality of the fitness centre is good and the view is great while working out.
Reviewed June 21, 2014

Neil J. from United Kingdom
Stayed 4 nights in June 2014
A relaxing break in an international quality hotel
Location, staff and quality.
Fantastic and relaxing. The staff were extremely attentive and friendly. The location near the night market couldn't have been better. The room was of international quality and a good size.
Reviewed June 18, 2014