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Recent customer comments

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Excellent



based on 1846 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.2
  • Location 9.1
  • Room Comfort/Standard 8.9
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.9

Jean-Robert D.
China
January 12, 2016
Really nice location
location, staff
Very nice location near to everything. Breakfast quite basic. Room a bit old with shower in the bath tube. Nice staff. Limited choice of snacks at the lounge.

FUNG M.
United Kingdom
January 12, 2016
Hotel staff helpul and efficient
Helpful staff, location good, spacious room

mark T.
United Kingdom
January 11, 2016
well designed hotell with spacious rooms
gym, design of rooms, shower
yes good rooms, decent bed and shower. Fantastic gym

Alison N.
United States
January 10, 2016
Not 5 star
Spa, location to night bazaar,
My stay was perfectly fine but this is not a 5 star hotel. Location was good if you are interested in the night bazaar. Staff were friendly and spa was very good

john H.
United Kingdom
January 09, 2016
VERY ENJOYABLE STAY
LOCATION, STAFF, CLEANLINESS.
EXACTLY WHAT I REQUIRED. LOCATION PERFECT FOR SHOPPING AND NIGHTLIFE. HOTEL EXCEPTIONALLY CLEAN, AS YOU WOULD EXPECT FROM A HOTEL RATED AS 5 STAR (THOUGH THE EXTERIOR MAY NOT LOOK IT). STAFF ARE EXTREMELY POLITE AND WELL TRAINED, ALL I SPOKE TO HAD A GOOD UNDERSTANDING OF ENGLISH. THE TWIN BEDS WERE MASSIVE AND PILLOWS VERY COMFORTABLE. BREAKFAST WAS VERY GOOD WITH A GOOD CHOICE OF DISHES- A BARGAIN FOR THE 380 BAHT I PAID. WILL STAY HERE AGAIN NEXT TIME I AM IN CHAING MAI.

david G.
United Kingdom
January 09, 2016
Bad experience
Good location
Air con did not work properly. Blew out chilled air no matter what thermostat setting was set. We like room to be 25c but with aircon on, set at 25c , the room cooled to 17c. With aircon off the room was stuffy and smelly. Engineer tried to fix it twice but was unsucessful and we were not offered another room. I think the Hotel were very aware that the room had a problem. When we checked out the receptionist, who was very friendly when we checked in, did not make eye contact and did not ask if we enjoyed our stay.

Jianxi L.
China
January 05, 2016
a most enjoyable experience
staff friendliness, location, sercive

Paul W.
United Kingdom
January 05, 2016
Dusit D2
The staff are all very friendly and helpful, the beds are incredibly comfortable, and the rooms are a good size.
This is our third stay at the Dusit D2 and we have enjoyed it each time. The staff are exceptionally friendly and professional and will always go out of their way to help you. On the second two visits I have been greeted with a "welcome back nice to see you again, we have upgraded you to a suite" . This is a good indication of the friendliness as it is something they obviously do not have to do. We have always stayed on the club floor and have found the 7th floor a relaxing place to visit with the bonus of free wine and snacks. The beds are exceptionally comfortable and the design of the rooms makes them a pleasure to stay in.

Minesh D.
Malaysia
December 29, 2015
d2
location staff room710
Great

Warissarin V.
Thailand
December 28, 2015
Good
Good
Good