| Empress Hotel is good |
Guest Rating: 8.3 |
lang C.
|
Cambodia
Business Traveler
Date of Stay: 07 Jul 2009 |
| Value for Money: |
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8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
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| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
good location, clean, good services
|
| Great Stay |
Guest Rating: 10 |
james B.
|
United States
Couple
Date of Stay: 12 Jun 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
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10/10 |
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Staff is friendly and helpful, location is good, rooms are beautiful, the breakfast is great
We have stayed at the Empress 4 times now and have enjoyed it every time. The staff is so friendly and very helpful. The breakfast is very god with lots of variety and selection. The rooms are beautifully decorated and the beds have been fairly comfortable even by American standards. The location is close to restaurants and the night bizarre which is a must see for tourists. The Empress is a great price when using Agoda and a great value with the breakfast.
Pleased customers
Sightseeing/Attractions Tip : The Night Bizarre is a must see for tourists. It is full of inexpensive finds that make good gifts or great memories.
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| The Empress hotel from a business perspective |
Guest Rating: 6.3 |
dominicus V.
|
Netherlands
Business Traveler
Date of Stay: 05 Jun 2009 |
| Value for Money: |
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8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
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2/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Value fro money
Size of room Lobby staff very very unfriendly
Fitness center very old and dirty
Internet; 500 baht a day, this is a shame !!! Stayed for 2 night on a business trip.
Hotel is old but in a reasonable shape and on walking distance to the center.Breakfast is ok and what you expect in such a hotel. The big unpleasant surprise is the internet charge of 500 baht per day, just around the corner you'll pay just 10 baht....a hour
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| Great Hotel |
Guest Rating: 9.3 |
stanley H.
|
United States
Couple
Date of Stay: 12 May 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
location, and good breakfast with nice rooms Location not far from the night bazzaar. Also there's a great massage place right outside the hotel. Breakfast have great selections especially the waffles. The swimming pool was a good size and great for kids since the water is not too deep..
Sightseeing/Attractions Tip : On sundays there's a Chiang Mai walking street market just like the night bazzaar which not only for shopping but has food items also..
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| High Praises |
Guest Rating: 10 |
james B.
|
United States
Couple
Date of Stay: 11 May 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
The hotel is beautiful and the rooms are very clean. The staff is very helpful and some speak English, so that is helpful. This was our second time there and we were just as happy this time as before. The breakfast is really good. The night time menu is very extensive and good food as well. It is within walking distance of the night bizarre and a few restaurants in that area. We arrived in the evening to find that our reservation made on-line the same day had not been processed yet and the manager there was patient and helped us through the process of contacting the necessary party. While we were waiting to be helped the staff brought us a fruit drink that was delicious and refreshing. Our room was upgraded, not sure why, but it was lovely. The room this time and last time were very clean and beautifully decorated. It just felt good to step inside. In many hotels you can hear everything going on in the hall way and the cleaning ladies are yelling to one another. At the Empress we did not experience that at all. It was very quiet and restful. The only reason we are able to stay there is because of the awesome discounted price we get through Agoda. We look forward to many other stays in the future. We live in Thailand and have to travel to Chiang Mai once in a while for business or just to get away and visit friends.
Sightseeing/Attractions Tip : If you have never been to thailand before you might want to check out a Kantoke dinner. It is an awesome cultural experience.
the night market off of Tapae gate is also a fun shopping experience if you are in town on a Sunday night.
|
| good value |
Guest Rating: 8.7 |
will B.
|
United States
Business Traveler
Date of Stay: 28 Apr 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
comfortable room at a good price, excellent breakfast struggle to communicate with staff at the price you're being charged, it's unreasonable to expect that the staff would speak fluent English; they don't. But they do their best. The breakfast is varied and not too crowded when I was there.
I believe the Empress attracts tour groups- a negative. If the facilities are aging, they are kept clean. The fitness center is useless unless all you want is to use a treadmill. There are plenty of those. The location is not bad at all. There was a mix up with my reservation, but it was resolved. That's never a good way to be introduced to a hotel. It was really only a minor inconvenience.
Sightseeing/Attractions Tip : The nightmarket can be reached by walking about ten minutes. There are plenty of internet cafes nearby so it's not necessary to pay rip off rates at the hotel.
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| Chiang Mai Weekend |
Guest Rating: 8.7 |
james B.
|
United States
Couple
Date of Stay: 22 Apr 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
quiet inside room. Great buffet breakfast. Nice lobby for meetings or hanging out. Staff was excellent. 15 minute walk to night bazzar. Really was't disatisfied with anything. Would have liked a full time movie channel for down times. Excellent place to stay for meetings, getaways, or for vacation. The breakfast included makes up for a higher price over budget hotels or guest houses. If you want internet in room must get room on floors 12-17 which a suspect are at a higher price.
Sightseeing/Attractions Tip : Night bazaar is down the street and for a few baht can take red song teew taxi to main market near river. There were many tours that could be arranged at the concierge desk if something more was wanted.
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| Empress Hotel in Chiang Mai, Thailand |
Guest Rating: 6.7 |
philip H.
|
United States
Couple
Date of Stay: 22 Apr 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Cost, quietness, breakfast buffet, room size During our stay in Chiang Mai, Thailand in April, the weather was extremely hot, around 100 F which made walking around town almost unbearable. The hotel locates outside of old town so it was quite a walk in the heat. Our room however was spacious although heavily furnished with dark woods, probably could use some upgrades. The hotel has a swimming pool which is helpful for families with children. The breakfast buffet offers great varieties and selections for everyone. And you can't beat the price. The hotel is probably more appropriate for conferences, group meetings, families, or senior travelers. Don't forget to check out the Rainbow Massage Parlor on the right side just outside of the hotel entrance. They did a great job with very reasonable cost.
Sightseeing/Attractions Tip : Several trip organizers/ticketers near the hotel can book trips for you. We took an excursion to the hills and enjoyed elephant ride up and down a steep in spots trail and in a river, visited the tribes and orchid farm, and white river rafting.
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| Chiang Mia's best value for money Hotel ! |
Guest Rating: 8.3 |
simon M.
|
Australia
Couple
Date of Stay: 11 Apr 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
The staff are some of the best trained in Northern Thailand that I have experienced - it was very good value for money as we had star price for 5 star service - they cater for all travelling groups . Food mid range , prompt service , staff make an effort to help Only minor the Pool staff don't seem to want to offer any drinks from the outdoor poolbar , rooms are a bit dated but clean , TV reception wasn't to great Best way to describe The Empress is when all the other hotels were not busy they were ! Friendly & helpful staff , Prompt service , Clean Rooms Excellent value for money . Food was fine but as per most Thai Hotels "western style food" is a bit hit a miss with quailty e.g I ordered a Pepper Steak and it was very average meal to my tastes otherwise I recommend you eat the excellent Thai/Asian food on offer
Sightseeing/Attractions Tip : Elephant Camp was worth a look - recommend the 1 hr Elephant ride up to the Hilltribe area
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| EMPRESSive HOTEL |
Guest Rating: 9.7 |
geoff R.
|
New Zealand
Solo Traveler
Date of Stay: 26 Oct 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
1 male staff member at breakfast not very approachable but may have been having a bad day.
This is my second stay at this hotel -last was March 2008.I will continue to stay here as there is never a problem. The staff can't do enough for you, the hotel is extremly clean, and the whole establishment is professionaly run and managed.A really enjoyable place to relax and see Northern Thailand from.
Travel tip : Easy walk to night markets and even into "Old City"
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| Faded Grandeur but Otherwise Perfectly Adequate |
Guest Rating: 7.3 |
alan S.
|
United Kingdom
Couple
Date of Stay: 18 Oct 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Very good rate for the standard of hotel, and a convenient location - 10 min walk to the night market area and only BHT150 15 min taxi ride from the airport. Rooms are rather dated, especially the bathrooms which could do with some modernization and refurbishment. We stayed for 4 nights and were upgraded to an executive floor room at check-in. For less than 40 USD per night including buffet breakfast this was quite a bargain, and probably less than we paid last time we stayed here some 15 years ago!
Travel tip : There are lots of Tuk-Tuks but few meter taxis around the hotel. If you need a taxi transfer back to the airport pre-book a meter taxi to avoid paying hotel limo prices.
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| Holiday In Chiang Mai |
Guest Rating: 10 |
margaret M.
|
New Zealand
Other
Date of Stay: 09 Oct 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
This was our second time at the Empress and the service was better than ever our country could learn a lot from them. The meals were fantastic, the service world class, and the rooms where spacious and beautiful. And one could not complain about the price. The hotel has a free shuttle to the Airport Shopping Center. There is also a shopping center on the opposite side of town which is great and only 200 Baht for a taxi. Night Market was a short stroll down the road. Would definitely stay here again.
Shopping Tip : Make sure you barter your price before getting into taxis or tuk-tuk.
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| The Empress Hotel Chiang Mai |
Guest Rating: 9.7 |
younggyu K.
|
South Korea
Other
Date of Stay: 06 Oct 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
1.Song in the bar 1F.
2.Room service. Bar.
ABBA's song at the bar. We like the songs in Tee Bar..
ABBA's song..I will visit again next year.
Empress's bar.
Hotel Feature Tip : As soon as possible.
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| The Empress Hotel |
Guest Rating: 10 |
david B.
|
Australia
Solo Traveler
Date of Stay: 01 Oct 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
The staff are great in all areas. This hotel prides itself on its service and ensures that the client is comfortable at all times. There is no provision for a tea/coffee service in the room. One must rely on room service. I have now stayed at The Empress on 3 occasions and have no reason to change to another hotel. The food is excellent in all of the dining rooms. The attention to service from the porter right through the hotel is of the highest standard. The client can have a drink served in the smoking area (which is outside of the hotel building) if required. Security is of the higest standard but unobtrusive. This hotel provides transport to and from attractions and the airport at the slightly cheaper rate than the travel services
|
| Very good hotel |
Guest Rating: 10 |
florian K.
|
Canada
Business Traveler
Date of Stay: 25 Jul 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
The hotel features Thai decor and makes you feel relaxed as soon as you walk in the door. Good staff and very friendly. Quick to respond to problems. Over the years I always try to stay at this hotel. I have gotten to know a lot of the staff and they always welcome you with a big smile. The breakfast is always consistent and very good. It is only about a 5-7 minute walk to the night market, so the location is very good. The rooms are always clean and are a good size. I have never had any major problem here and will always try to stay here when I am in Chiang Mai.
Sightseeing/Attractions Tip : The Rainbow massage next to the hotel gives great massage. They will also come to your room. Ask for Be or Tu for the best Thai massage.
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