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Verified traveler reviews

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based on 1496 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 7.5
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.4
  • Food/Dining 7.9

Wiwat C.
December 10, 2010
Room space is very large and value for money
Breakfast is variety of food.
Location is not comfortable
Reccommend for business since the hotel is a large hotel and have a facility for meeting.But the location is not so comfortable since it is quite far from the attraction in Chiengmai town,especialy if you do not have a car.However the room has big space and breakfast is very good when compare with other hotel at the same level.

United Kingdom
December 10, 2010
nice staff but to be honest the hotel is dated and
hmmmm not sure really
old and needs redec and clean up
the hotel was clean but needs a good redec and room fefirb far enough out of town so your not in the noise of it all and close enough to see all you need to see by tuk tuk

United Kingdom
December 10, 2010
needs an upgrade
hmmmm not sure really
old and needs redec and clean up
far enough away from hustle and bustle and close enough to see it all

Casper O.
December 09, 2010
Great Hotel with large and spacious rooms
The large and very comfortable rooms
the hotel is about a seven minuite tuk tuk or taxi trip form the old city
The hotel has a large and luxurious lobby matched with helpfull bell boys. The glass lift is an interesting touch as it allows you to view the city as you get to your room. We used the gym during our stay which was well equiped. The bed was very comfortable also.

Desiree I.
December 08, 2010
Big room
Good Breakfast
Not too close to Night market
Room is big, is not walking distance to Night market, have to travel by Tuk Tuk. Well the tuk tuk is easily available outside the hotel. Staffs are friendly. Good breakfast.

Nithida C.
December 07, 2010
Good hotel but quite little bit old
Big room
Little bit old
I think this hotel has good service and big room. However, it is quite old so some of equipments in room are not work well. Anyway, I think this hotel is every good and have very nice breakfast too.

Lukasz R.
December 06, 2010
great hotel
a lot of
out of city center, quite old bathroom
great hotel! Very nice, big hotel. We had large room with view on the river (but the river is nothing special). Only bathrooms were quite old and they should be refreshed, but in overall it was OK. Pool area could be improved. Excellence service, friendly, helpful and professional staff. If you want to go to city center or night bazaar you need to take a tuk tuk (80 baht) or it's about 20min walk. Breakfast buffest was very good, large selection of Asian and European food.

Tom H.
December 02, 2010
Good Service, Great location and Excellent price
Breakfast, location, room, pool and gym
Renovation of the rooms, ie they look old
Good value for the money and great location. I liked the hotel because it has plenty of different rooms to chose from and it is probably the tallest building in Chiang Mai. The area is very quiet and you can reach the city center within 10 minutes walking. Great staff and great food.

Paul V.
United States
December 01, 2010
That's the Way to Treat your Guests
free upgrade, pool, breakfast buffet
The last time we stayed at the Holiday Inn the entire hotel reeked of cigarette smoke. This time everything was clean and well presented and due to a severely overcrowded situation we were upgraded to the executive level of this lovely hotel. As always, the breakfast buffet is wonderful and I would also recommend the bakery for some late-night sweets if you are so inclined.

Paripan K.
December 01, 2010
comfortable hotel
bathroom very wide I like very much
parking car not property
overall room very best /breakfast too I very like bathroom it very wide and comfortable my baby very interest but wait for lift very longtime.