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Verified traveler reviews

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based on 1496 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 7.5
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.4
  • Food/Dining 7.9

November 05, 2010
The service was superb
Room was very comfort
We really enjoy staying at the Holiday Inn in Chiangmai. It's very well located. We can see Phra Taad Doi Suthep and having breakfast near Mae Ping river. Hotel's staffs were very cooperated, and provide prompt service. We hope that the other guests will share a similar view about this hotel. We are looking forward to stay in this hotel in the near future.

Michael J.
United Kingdom
November 04, 2010
Lobby, Rooms, Staff, Clean
The location could be seen by some as a minus as it is some way from the city centre. On arrival I discovered that there was no internet connection in my room, the staff emmed changed my room to one that did. Staff were always polite and ultra helpfull, all with the traditional Thai smiling faces.

Prada K.
October 30, 2010
comfortable settings away from home
spacious and comfortable
Holiday Innn Chiangmai never fails us. Most of the tiem w hen we come to Chiangmai, it is our hotel of choice. The hotel may be a bit old, it is however well maintained; clean and spacious. Staff are helpful and breakfast is good.

Rachata A.
October 26, 2010
Value for your money
Clean and big beds
Warm service at reception with welcome drinks. Value for your money due to big beds,seperated areas between showering and bathing.Water is getting hot very fast.It is no problem to stay at this hotel if you have a rental car or own transportation.

Ross W.
October 26, 2010
beautiful hotel in Chaing Mai
Good facilties and rooms
A very pleasant large hotel in Chaing Mai. Hotel staff were friendly and professional. Breakfast expensive when compared to other hotels we have stayed at. Needs to be part of deal. Hotel a bit further from center Chaing Mai and markets where good shopping is avilable. Access to places of interest is good but have to go through city. we enjoyed out stay very much but were sight seeing a lot of time with much to see and do in Chang Mai and surrounding area.

Thomas B.
United States
October 17, 2010
Great hotel and fantastic service
I liked the friendly staff and breakfast buffet
I can't think of any
I really enjoyed my stay here. It was the second time I have stayed and really enjoy the staff and the service. Everyone was kind and helpful to me. The location is good with many services available nearby. The reception staff was especially kind and I would recommend a stay here to anyone who asked about coming to Chiang Mai.

yong F.
October 11, 2010
River terrace
At least 50 words. The hotel cleaniness, services and staffs are superb. The food at the hotel River Terrace is simply superb as freshness is always there, not to mention how tasty they are, thumps up for the chef. Always feel welcome at the hotel n will surely visit again.

October 11, 2010
Hollidayinn chiangmai
Views and large room
Room type superior deluxe look old ,i change to executive room that look very good
First time to see deluxe room,i. Feel it look old ,the carpet and bathroom not good ,but view is so nice.I like excutive. Room very. Much that is convenien and nice view .the rooms so clean and time. I will stay here again.

dilruba H.
October 10, 2010
mr huda
staff services,location
it was good..i had a nice time...i enjoyed the hospitality of all the staffs whom i met...the location is vry good..overall the hotel was good...

Chai T.
October 08, 2010
3 Days stay at Holiday Inn
Wide variety of food served for breakfast, express check in(your particulars already printed in the check in form)
This is my 1st time stay at Holiday Inn, it gives me a warmth welcome when i arrive. I spend less than 5 mins at the reception for check in procedure.That is a big plus. It gives me the flexibity to extend my check out time from 12pm to 2pm.